Sun Storage[TM] 3000 Arrays: Cheatsheet for Documentation References Before Replacing an I/O Controller

Asset ID:	1-71-1006955.1
Update Date:	2012-07-12
Keywords:

Solution Type Technical Instruction Sure

Solution 1006955.1 : Sun Storage[TM] 3000 Arrays: Cheatsheet for Documentation References Before Replacing an I/O Controller

Applies to:

Sun Storage 3511 SATA Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 3320 SCSI Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 3510 FC Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 3310 Array - Version Not Applicable to Not Applicable [Release N/A]
All Platforms
It is imperative to review the related documentation before carrying out this activity to
ensure a successful controller replacement. This document captures the relevant documents
that should be utilized.

Goal

Description

It is critical to review all related documentation when replacing a controller fru in a Sun Storage[TM] 3000 array. It is not merely a matter of pulling and replacing a controller as there are at least 3 firmwares (Controller, SES and PLD) to take into consideration. The controller firmware will crossload in most cases, but the SES and PLD firmwares must be manually updated. In the case of the 3511 Array, there is also SATA Router firmware to consider, which will also not crossload.

Fix

Steps to Follow

Document References that can be found at the download center:

Please note that "xx" should be replaced with the latest released version of a particular
document.

The first three are included with the Controller FRU but can also be found online:

1. Sun StorEdge[TM] 3510 FC Array and Sun StorEdge[TM] 3511 SATA Array Controller Module Replacement Guide:
Document Id: 819-2180-xx

2. Sun StorEdge[TM] 3320 SCSI Array Controller Module Replacement Guide:
Document Id: 819-3847-xx

3. Sun StorEdge[TM] 3310 SCSI Array Controller Module Replacement Guide:
Document Id: 819-2181-xx

Refer to the following for firmware questions and information:

4. Sun StorEdge[TM] 3000 Family RAID Firmware 4.x User s Guide:
Document Id: 817-3711-xx.pdf
Chapter 14 Maintaining your Array section: "Upgrading SES and PLD
Firmware".

5. Sun StorEdge[TM] 3000 Family FRU Installation Guide:
Document Id: 816-7326-xx
Section 6.3 "FC I/O Controller Replacement for a Dual-Controller Array"
Section 6.3.3 "Monitoring the Automatic Firmware Update with a Recently
Installer Controller FRU"
Section 6.3.4 "SES Firmware Update Sometimes Required with I/O Controller Module Replacements"
Section 8.3 "SCSI Controller Replacement for a Dual-Controller Array"
and
Section 8.3.3 "Monitoring the Automatic Firmware Update for a Recently Installed Controller FRU"

Refer to the following to verify the SES/PLD mismatch condition:

6. Sun StorEdge[TM] 3000 Family Installation, Operation, and Service Manual:
Document Id: 816-7300-xx
Appendix C "Failed Component Alarm Codes"

Refer to this document when performing a firmware upgrade from 3.2x to 4.1x:

7. Sun StorEdge[TM] 3000 Family RAID Controller Firmware Migration Guide
Document Id: 819-6573-xx

The last three are product specific Release Notes that contain the latest release information:

8. Sun StorEdge[TM] 3510 FC and 3511 SATA Release Notes:
Document Id: 817-6597-xx

9. Sun StorEdge[TM] 3320 SCSI Release Notes:
Document Id: 817-7660-xx

10. Sun StorEdge[TM] 3310 SCSI Release Notes:
Document Id: 816-7292-xx

Change History
Date: 2010-12-09
User Name: [email protected]
Action: Currency & Update

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