Sun Fire[TM] 1280,2900,3800,4800,4810,4900,6900: Action plan when a [DOM] message is reported by the System Controller

Asset ID:	1-71-1003656.1
Update Date:	2012-07-30
Keywords:

Solution Type Technical Instruction Sure

Solution 1003656.1 : Sun Fire[TM] 1280,2900,3800,4800,4810,4900,6900: Action plan when a [DOM] message is reported by the System Controller

Related Items


Sun Fire E6900 Server
 Sun Fire 6800 Server
 Sun Fire 3800 Server
 Sun Fire E4900 Server
 Sun Fire 4800 Server
 Sun Fire E2900 Server
 Sun Fire V1280 Server
 Sun Fire 4810 Server

Related Categories


PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Exx00
 .Old GCS Categories>Sun Microsystems>Servers>Midrange Servers
 .Old GCS Categories>Sun Microsystems>Servers>Midrange V and Netra Servers

PreviouslyPublishedAs
205165

Description
Expected action plan when a [DOM] (Domain Event, reported by Solaris [TM]) is reported by the System Controller from a Sun Fire[TM] [1280/2900/3800/4800/4810/4900/6900]

Steps to Follow
A FRU is expected to be repaired, review complete message and contact Oracle [TM] to ensure correct action is identified.

Example 1:
[DOM] Event: SF6800.L2TAG.CE.17
CSN: 044M347B DomainID: A ADInfo: 1.SF-SOLARIS-DE.Trang
Time: Mon Jul 19 15:58:30 PDT 2004
FRU-List-Count: 1; FRU-PN: 5014362; FRU-SN: 004419; FRU-LOC: /N0/SB5/P3
Recommended-Action: Service action required
Action: Repair SB5 (P3 is not a FRU and is part of SB5)
Example 2:
[DOM] Event: SF6800.L2SRAM.SERD.f.1b.10040000000091.f4470000
CSN: 044M347B DomainID: A ADInfo: 1.SF-SOLARIS-DE.5_10_on10-gate:05/29/2003
Time: Mon Jun 02 23:34:59 PDT 2003
FRU-List-Count: 1; FRU-PN: 3704125; FRU-SN: 090K01; FRU-LOC: /N0/SB3/P3/E0
Recommended-Action: Service action required
Action: Repair SB3 (P3/E0 is not a FRU and is part of SB3)

The event shows that we have reached a threshold on the Soft Error Rate Discriminator (SERD) for the Level 2 Tags (L2TAG) it is recommended to contact Oracle [TM] to get assistance to determine the correct action.

Product
Sun Fire V1280 Server
Sun Fire E6900 Server
Sun Fire E4900 Server
Sun Fire E2900 Server
Sun Fire 6800 Server
Sun Fire 4810 Server
Sun Fire 4800 Server
Sun Fire 3800 Server

Internal Comments
Normally a system board will have to be replaced unless the firmware levels is determined
to be very low and / or FMA patches, if Solaris 10 is loaded in the domain, is too low.
Audited/updated 18-08-2011 - [email protected], Mid-Range Server Team

DOM SERD L2TAB, DOM, dom, SC, system controller
Previously Published As
81300

Change History
Date: 2005-04-24
User Name: 71396
Action: Approved
Comment: Performed final review of article.

Updated product name and trademarking.

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