Asset ID:	1-79-1416406.1
Update Date:	2012-06-27
Keywords:

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Solution Type  Predictive Self-Healing Sure

Solution  1416406.1 :   Sun ZFS Storage Appliances Troubleshooting Resource Center  

Quick Links Product Pages Oracle Products and Services - NAS Storage Sun System Handbook Sun ZFS Storage 7120 Sun ZFS Storage 7320 Sun ZFS Storage 7420 Sun ZFS Storage 7720 Sun Storage 7110 Sun Storage 7210 Sun Storage 7310 Sun Storage 7310 SAS2.0 Sun Storage 7410 Sun Storage 7410 SAS2.0 MOS Community 7000 Series ZFS Appliance Community White Papers Oracle's Sun Storage 7000 Unified Storage Systems Resource Kit Documentation Oracle Unified Storage Systems Documentation Sun ZFS Storage 7000 Analytics Guide Training Oracle University

Sun ZFS Storage Appliances Troubleshooting Resource Center   Pleas also refer to the dynamic Information Center Sun ZFS Storage Appliances Overview Advisor , which is updated daily with latest updates, Alerts, links to the My Oracle Support Community etc Guided Resolutions... Articles designed to assist with troubleshooting common issues Sun Storage 7000 Unified Storage System: How to Troubleshoot Active Directory issues (DocID 1402353.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Appliance Boot Problems (DocID 1386810.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Cluster Problems (DocID 1402545.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Fibre-Channel Problems (DocID 1434184.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Firmware Upgrade Problems (Doc ID 1394900.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Identity Mapping and cross-platform file sharing issues (DocID 1428753.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot iSCSI Problems (DocID 1398581.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot NDMP issues (DocID 1387930.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Network Problems (DocID 1392086.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot NFS Problems (DocID 1402579.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Performance Problems (DocID 1331769.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Replication Problems (DocID 1397959.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot SMB (CIFS) Problems (Doc ID 1408716.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot UNIX/NFS file and directory permission issues (Doc ID 1439378.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Unresponsive Administrative Interface (DocID 1401282.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot Windows/SMB file and directory permissions issues (Doc ID 1439883.1) Sun Storage 7000 Unified Storage System: How to Troubleshoot ZFS Storage Pool Faults (DocID 1388529.1) Tools See below for links to: Sun Storage 7000 Unified Storage System: How (and why) to enable the Automated Service Request (ASR) Feature (Doc ID 1285455.1) Oracle Shared Shell (Doc ID 1194226.1) - a collaborative service tool that allows you to retain participant access and control while Oracle support services engineers remotely view and diagnose Sun systems. Sun Power Calculators - Eco Innovation - Oracle's Sun Power Calculators help better understand the overall power consumption of Oracle's Sun products in the data center. Data Collection See below for links to data collection tips'n'tricks: Sun Storage 7000 Unified Storage System: Useful ipmitool commands for data collection Sun Storage 7000 Unified Storage System: How to collect supportfile bundle using the BUI or CLI Sun Storage 7000 Unified Storage System: iSCSI Troubleshooting - Collecting Data Sun Storage 7000 Unified Storage System: How to provide the correct Serial Number when opening an Oracle Service Request on a ZFS Storage Appliance or S7000 series NAS Sun Storage 7000 Unified Storage System: How to generate NMI to collect a system core dump Sun Storage 7000 Unified Storage System: Collecting analytics data for Fibre Channel performance issues HOWTO's See below for links to: Sun ZFS Storage Appliance: How to perform SP reset from BUI/CLI Sun Storage 7000 Unified Storage System: Unable to locate firmware in MOS Patches & Updates - how to locate 7000 series firmware in the My Oracle Support portal How Patches and Updates Entitlement Works - Information on entitlement for product updates and patches Navigation to Sun docs Oracle Technology Network (OTN) has been improved.. See An illustrated guide how to find docs.sun.com Documentation

References

<NOTE:1019887.1> - Sun Storage 7000 Unified Storage System: How to collect a supportbundle using the BUI or CLI
<NOTE:1173064.1> - Sun Storage 7000 Unified Storage System: How to generate NMI to collect a system core dump
<NOTE:1394900.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Firmware Upgrade Problems
<NOTE:1194226.1> - Oracle Shared Shell
<NOTE:1269292.1> - How Patches and Updates Entitlement Works
<NOTE:1285455.1> - Sun Storage 7000 Unified Storage System: How (and why) to enable the Automated Service Request (ASR) Feature
<NOTE:1304915.1> - How to find Oracle Sun documentation formerly on docs.sun.com (docs.oracle.com)
<NOTE:1331769.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Performance Issues
<NOTE:1345655.1> - Sun Storage 7000 Unified Storage System: How to provide the correct Serial Number when opening an Oracle Service Request on a ZFS Storage Appliance or S7000 series NAS
<NOTE:1353435.1> - Sun Storage 7000 Unified Storage System: Unable to locate firmware in MOS Patches & Updates
<NOTE:1375010.1> - Sun Storage 7000 Unified Storage System: Collecting analytics data for Fibre Channel performance issues
<NOTE:1386810.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Appliance Boot Problems
<NOTE:1387930.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot NDMP Issues
<NOTE:1388529.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot ZFS Storage Pool Issues
<NOTE:1392086.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Network Problems
<NOTE:1397959.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Replication Issues
<NOTE:1398581.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot iSCSI Problems
<NOTE:1400710.1> - Sun ZFS Storage Appliance: How to perform SP reset from BUI/CLI
<NOTE:1400791.1> - Sun Storage 7000 Unified Storage System: iSCSI Troubleshooting - Collecting Data
<NOTE:1401282.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Unresponsive Administrative Interface (BUI/CLI hang)
<NOTE:1402253.1> - Sun Storage 7000 Unified Storage System: Useful ipmitool commands for data collection
<NOTE:1402353.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Active Directory Issues
<NOTE:1402545.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Cluster Problems
<NOTE:1428753.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Identity Mapping and cross-platform file sharing issues
<NOTE:1432269.2> - Information Center: Sun ZFS Storage Appliances Overview Advisor
<NOTE:1434184.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Fibre-Channel Problems
<NOTE:1439378.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot UNIX/NFS file and directory permission issues
<NOTE:1439883.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot Windows/SMB file and directory permissions issues
<NOTE:1402579.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot NFS Problems
<NOTE:1408716.1> - Sun Storage 7000 Unified Storage System: How to Troubleshoot SMB (CIFS) problems

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