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Asset ID: 1-79-1416303.1
Update Date:2012-05-11
Keywords:
Solution Type  Predictive Self-Healing Sure

Solution  1416303.1 :   How to identify which Exadata disk FRU part number to order , based on image, vendor and mixed disk support status  

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This is a reference guide showing disk types and firmware versions found in Exadata systems.

Oracle Confidential (PARTNER). Do not distribute to customers.
Reason: For engineers ordering FRU's and authorized partners where necessary

Applies to:

Exadata Database Machine X2-8 - Version Not Applicable and later
Exadata Database Machine V2 - Version Not Applicable and later
Exadata Database Machine X2-2 Hardware - Version Not Applicable and later
Oracle Exadata Hardware - Version 11.2.0.1 and later
Information in this document applies to any platform.
Exadata, Disk, V2, X2-2, X2-8


Purpose

This is a reference guide detailing the Disk FRU part numbers in Exadata systems and how to identify the correct FRU.

Scope

For internal use only.  This document contains engineering level proprietary specfiication information, not suitable for customer distribution. Do not distribute to customers.

Exadata support engineers in hardware TSC and software EEST groups, and hardware Field Support
working Disk related Service Requests.

Exadata customer account managers fielding Disk related Service Requests and customer questions.

TSC and field support hardware engineers servicing systems containing the Disks referenced.

Details

The following Disk drives are used in the Exadata systems.

Exadata Database Machine - Compute Nodes:

 

 FRU Part Number   Description   Model          Where Used Firmware Version/s
     540-7355 146GB - 10000 RPM SAS Seagate ST9146802SS [ST914602SSUN146G] Sun Fire X4170 as part of the Oracle Exadata V2  Not Applicable
     540-7355 146GB - 10000 RPM SAS Fujitsu MBB2147RC [MBB2147RCSUN146G] Sun Fire X4170 as part of the Oracle Exadata V2  Not Applicable
     540-7355 146GB - 10000 RPM SAS Hitachi HUC101414CSS300 [H101414SCSUN146G] Sun Fire X4170 as part of the Oracle Exadata V2  Not Applicable
     540-7868 146GB - 10000 RPM SAS Seagate ST9146802SS [ST914602SSUN146G] Sun Fire X4170 as part of the Oracle Exadata V2  Not Applicable
     540-7868 146GB - 10000 RPM SAS Hitachi HUC101414CSS300 [H101414SCSUN146G] Sun Fire X4170 as part of the Oracle Exadata V2  Not Applicable
     540-7868 146GB - 10000 RPM SAS Seagate ST9146803SS [ST914603SSUN146G] Sun Fire X4170 as part of the Oracle Exadata V2  Not Applicable
     540-7868 146GB - 10000 RPM SAS Hitachi HUC103014CSS600 [H103014SCSUN146G] Sun Fire X4170 as part of the Oracle Exadata V2  Not Applicable

 

  The drives in the Exadata V2 Database/Compute Nodes ( Sun Fire X4170 ) can be mixed Vendors and mixed part numbers.




 FRU Part Number   Description   Model  Where Used Firmware Version/s
     540-7869 300GB - 10000 RPM SAS Seagate ST93000SSUNG [ST930003SSUN300G] Sun Fire X4170-M2 as part of the Oracle Exadata X2-2  Not Applicable
     540-7869 300GB - 10000 RPM SAS Hitachi HUC103030CSS600 [H103030SCSUN300G]  Sun Fire X4170-M2 as part of the Oracle Exadata X2-2  Not Applicable

 

 The drives in the Exadata X2-2 Database/Compute Nodes ( Sun Fire X4170-M2 ) can be mixed Vendors and mixed part numbers.



  FRU Part Number   Description   Model  Where Used Firmware Version/s
      542-0300 300GB - 10000 RPM SAS Seagate ST93000SSUNG [ST930003SSUN300G] Sun Fire X4800 or Sun Fire X4800-M2 as part of Exadata X2-8  Not Applicable
      542-0300 300GB - 10000 RPM SAS Hitachi HUC103030CSS600 [H103030SCSUN300G] Sun Fire X4800 or Sun Fire X4800-M2 as part of Exadata X2-8  Not Applicable

 

 The drives in the Exadata X2-8 Database/Compute Nodes ( Sun Fire X4800 or X4800-M2 ) can be mixed vendors and mixed part numbers.


Exadata Database Machine Storage Servers (Cells):
(including standalone Exadata Storage Servers, and those included in Exadata Storage Expansion Rack and SPARC SuperCluster)

High Performance SAS2:

  FRU Part Number   Description   Model  Where Used Firmware Version/s and Image
      542-0166 600GB - 15000 RPM SAS Seagate ST3600057SS [ST360057SSUN600G]  Sun Fire X4275 as part of Exadata V2
 		 0605 Introduced image  11.2.1.2.0
0705 |Introduced image 11.2.1.3.1
0805 Introduced image  11.2.2.2.0
0A25 Introduced image 11.2.3.1.0 or later.
      542-0166 600GB - 15000 RPM SAS Seagate ST3600057SS [ST360057SSUN600G]  Sun Fire X4270-M2 as part of Exadata X2-2 or X2-8 0705 Introduced image 11.2.2.1.0
0805 Introduced image 11.2.2.2.0
0A25 Introduced image 11.2.3.1.0 or later.
      542-0428 600GB - 15000 RPM SAS Seagate ST3600057SS [ST360057SSUN600G]   Sun Fire X4275 as part of Exadata V2 0805 Introduced image 11.2.2.4.1
0A25 Introduced image 11.2.3.1.0 or later.
      542-0428 600GB - 15000 RPM SAS Seagate ST3600057SS [ST360057SSUN600G] Sun Fire X4270-M2 as part of Exadata X2-2 or X2-8 0805 Introduced image 11.2.2.4.1
0A25 Introduced image 11.2.3.1.0 or later.
      542-0428 600GB - 15000 RPM SAS Hitachi HUS1560SC [HUS1560SCSUN600G]  Sun Fire X4275 as part of Exadata V2 A5C8 Introduced image 11.2.2.4.1
A6C0 Introduced image 11.2.3.1.0 or later.
      542-0428 600GB - 15000 RPM SAS Hitachi HUS1560SC [HUS1560SCSUN600G] Sun Fire X4270-M2 as part of Exadata X2-2 or X2-8 A5C8 Introduced image 11.2.2.4.1
A6C0 Introduced image 11.2.3.1.0 or later.

Please note that Image 11.2.2.4.1 introduced support for mixed vendor drives within the Exadata Storage cells.



High Capacity SATA:

 FRU Part Number   Description   Model  Where Used Firmware Version/s and Image
     542-0167 2TB - 7200 RPM SATA Hitachi H7220AA30 [H7220AA30SUN2.0T]  Sun Fire X4275 as part of Exadata V2 A28A Introduced image 11.2.1.2.0 or later.



High Capacity SAS2:

  FRU Part Number   Description   Model  Where Used Firmware Version/s and Image
     542-0247 2TB - 7200 RPM SAS Seagate ST32000444SS [ST32000SSSUN2.0T]  Sun Fire X4270-M2 as part of Exadata X2-2 or X2-8 0414 Introduced image 11.2.2.1.0
0514 Introduced image 11.2.2.2.0
061A Introduced image 11.2.2.4.0 or later.
     7040582 2TB - 7200 RPM SAS Hitachi H7220AS60 [H7220AS60SUN2.0T ]  Sun Fire X4270-M2 as part of Exadata X2-2 or X2-8 A142 Introduced Image 11.2.2.4.1 or later.


  FRU Part Number   Description   Model  Where Used Firmware Version/s and Image
      7010036 3TB - 7200 RPM SAS Seagate ST33000650SS [ST33000SSSSUN3.0T]  Sun Fire X4270-M2 as part of Exadata X2-2 or X2-8 064A Introduced image 11.2.2.4.2 or later.
      7010036 3TB - 7200 RPM SAS Hitachi H7230AS60 [H7230AS60SUN3.0T]  Sun Fire X4270-M2 as part of Exadata X2-2 or X2-8 A142 Introduced image 11.2.2.4.2 or later.

Please note that Image 11.2.2.4.1 introduced support for mixed vendor drives within the Exadata Storage cells.

NOTE: Part 7040582 Hitachi 2TB in X4270M2 in X2-2 and X2-8 did not ship with new systems. It should be used as a valid FRU replacement only if the image level is at the minimum version listed.




How to Identify disks.

The simplest method is to collect /opt/oracle.SupportTools/sundiag.sh and review the following files.

From a Database/Compute node review the file DBnodename_megacli64-PdList_short_Date-YY_MM_HH_mm_ss.out
The example shows the system contains Hitachi 146GB SAS drive part number either 540-7355 or 540-7868.

# cat dbnode04_megacli64-PdList_short_2012_02_16_06_48.out



Slot 00 Device 24 (HITACHI H103014SCSUN146GA1600934FEJ23E ) status is: Online

Slot 01 Device 23 (HITACHI H103014SCSUN146GA1600933FGYRHE ) status is: Online

Slot 02 Device 22 (HITACHI H103014SCSUN146GA1600934FHPETE ) status is: Online

Slot 03 Device 21 (HITACHI H103014SCSUN146GA1600934FHX5PE ) status is: Hotspare


An alternative method is to use MegaCli64 command

/opt/MegaRAID/MegaCli/MegaCli64 -PDList -a0|egrep 'Slot Number:|Inquiry Data:'



Slot Number: 0

Inquiry Data: HITACHI H103014SCSUN146GA1600934FEJ23E

Slot Number: 1

Inquiry Data: HITACHI H103014SCSUN146GA1600933FGYRHE

Slot Number: 2

Inquiry Data: HITACHI H103014SCSUN146GA1600934FHPETE

Slot Number: 3

Inquiry Data: HITACHI H103014SCSUN146GA1600934FHX5PE




From a Storage Cell review the file Cellname_megacli64-PdList_short_Date-YY_MM_HH_mm_ss.out
The example shows the system contains Seagate 600GB SAS drive part number 542-0166 with firmware version 0705



# cat storagecel04_megacli64-PdList_short_2012_02_16_07_58.out



Slot 00 Device 20 (SEAGATE ST360057SSUN600G07050933E00HHC ) status is: Online,

Slot 01 Device 21 (SEAGATE ST360057SSUN600G07050933E01VMP ) status is: Online,

Slot 02 Device 22 (SEAGATE ST360057SSUN600G07050933E00VAD ) status is: Online,

Slot 03 Device 23 (SEAGATE ST360057SSUN600G07050933E01VGB ) status is: Online,

Slot 04 Device 24 (SEAGATE ST360057SSUN600G07050933E01MEW ) status is: Online,

Slot 05 Device 25 (SEAGATE ST360057SSUN600G07050933E01X2R ) status is: Online,

Slot 06 Device 26 (SEAGATE ST360057SSUN600G07050933E01VZD ) status is: Online,

Slot 07 Device 27 (SEAGATE ST360057SSUN600G07050933E01YV1 ) status is: Online,

Slot 08 Device 28 (SEAGATE ST360057SSUN600G07050933E00M6Y ) status is: Online,

Slot 09 Device 29 (SEAGATE ST360057SSUN600G07050933E01ZK6 ) status is: Online,

Slot 10 Device 30 (SEAGATE ST360057SSUN600G07050933E01WR2 ) status is: Online,

Slot 11 Device 31 (SEAGATE ST360057SSUN600G07050933E01HKK ) status is: Online,



Using MegaCli64 on a storage cell produces the following:

# /opt/MegaRAID/MegaCli/MegaCli64 -PDList -a0|egrep 'Slot Number:|Inquiry Data:'



Slot Number: 0

Inquiry Data: SEAGATE ST360057SSUN600G07050933E00HHC

Slot Number: 1

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01VMP

Slot Number: 2

Inquiry Data: SEAGATE ST360057SSUN600G07050933E00VAD

Slot Number: 3

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01VGB

Slot Number: 4

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01MEW

Slot Number: 5

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01X2R

Slot Number: 6

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01VZD

Slot Number: 7

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01YV1

Slot Number: 8

Inquiry Data: SEAGATE ST360057SSUN600G07050933E00M6Y

Slot Number: 9

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01ZK6

Slot Number: 10

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01WR2

Slot Number: 11

Inquiry Data: SEAGATE ST360057SSUN600G07050933E01HKK


If cellsrv is running on the storage cell then the cellcli command can be run from the command line.
This example shows the slot ,Drive type and Firmware version.

 
# cellcli -e "list physicaldisk where diskType=HardDisk ATTRIBUTES slotNumber,makeModel,physicalFirmware"

0 "SEAGATE ST360057SSUN600G" 0705
1 "SEAGATE ST360057SSUN600G" 0705
2 "SEAGATE ST360057SSUN600G" 0705
3 "SEAGATE ST360057SSUN600G" 0705
4 "SEAGATE ST360057SSUN600G" 0705
5 "SEAGATE ST360057SSUN600G" 0705
6 "SEAGATE ST360057SSUN600G" 0705
7 "SEAGATE ST360057SSUN600G" 0705
8 "SEAGATE ST360057SSUN600G" 0705
9 "SEAGATE ST360057SSUN600G" 0705
10 "SEAGATE ST360057SSUN600G" 0705
11 "SEAGATE ST360057SSUN600G" 0705

How to Verify the Server Model for Part Ordering with ATR:

The information above should provide the disk model to FRU part you need to order. However another issue exists in that when using ATR, the server model type for V2 and X2-2 may not be identified properly by the MOS CSI and part mapping used. If this is the case, the FRU part number list to select from may be wrong. When using ATR, never trust the pre-populated Product Type - you always should double-check what model of server you are running on before selecting the disk FRU part.

If the FRU part you have identified belongs in a X4170 or X4275 Server, then in the ATR template drop-down for "Product Type", ensure you have selected Oracle Exadata V2.  This should give the correct list of supported disk parts.

If the FRU part you have identified belongs in a X4170M2 then in the ATR template drop-down for "Product Type", ensure you have selected Oracle Exadata X2-2. This should give the correct list of supported disk parts.

If the FRU part you have identified belongs in a X4800 or X4800M2 Server, then in the ATR template drop-down for "Product Type", ensure you have selected Oracle Exadata X2-8. This should give the correct list of supported disk parts.


If the FRU part you have identified belongs in a X4270M2 Server, then in the ATR template drop-down for "Product Type", ensure you have NOT selected Oracle Exadata V2.  Using either "Oracle Exadata X2-2, or Oracle Exadata Storage Expansion X2-2 or Oracle Exadata X2-8 or one of the SPARC SuperCluster models should give the correct list of supported disk parts.

To verify the server model, on a Storage Server:

# cellcli -e list cell attributes makeModel
SUN MICROSYSTEMS SUN FIRE X4275 SERVER SAS



This output is contained in a "sundiag", and can be located with:

# grep makeModel *cell-detail*
makeModel: SUN MICROSYSTEMS SUN FIRE X4275 SERVER SAS
#


To verify the Server model on a Database Node this information can be gathered from 'dmidecode' on the OS, or using the ILOM as follows:

# dmidecode -s system-product-name
SUN FIRE X4170 SERVER


or 

# ipmitool sunoem cli "show /SYS product_name"

Connected. Use ^D to exit.

-> show /SYS product_name



/SYS

Properties:

product_name = SUN FIRE X4170 SERVER





-> Session closed

Disconnected


This example is a X4170 in an Exadata V2. A X2-2 model would report M2.

This information is not currently in "sundiag" for Database Nodes but is being added in a future version.



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