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Asset ID: 1-79-1388482.1
Update Date:2012-07-16
Keywords:
Solution Type  Predictive Self-Healing Sure

Solution  1388482.1 :   Sun SPARC Enterprise Server E3000/E3500/E4000/E4500/E5000/E5500/E6000/E6500 ( SunFire Classic ): Cheat Sheet  

Related Items 
    

  • Sun Enterprise 5500 Server
    •  
  • Sun Enterprise 4000 Server
    •  
  • Sun Enterprise 5000 Server
    •  
  • Sun Enterprise 3000 Server
    •  
  • Sun Enterprise 3500 Server
    •  
  • Sun Enterprise 6000 Server
    •  
  • Sun Enterprise 6500 Server
    •  
  • Sun Enterprise 4500 Server
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Exx00
    •  
  • .Old GCS Categories>Sun Microsystems>Servers>Midrange V and Netra Servers
    •  






In this Document


Purpose


Details


References

 Oracle Confidential (PARTNER). Do not distribute to customers.

 Reason: migrated http://panacea.uk.oracle.com/twiki/bin/view/Products/SunEnterpriseCheatSheet


Applies to: 

Sun Enterprise 4000 Server - Version Not Applicable and later
Sun Enterprise 3000 Server - Version Not Applicable and later
Sun Enterprise 3500 Server - Version Not Applicable and later
Sun Enterprise 4500 Server - Version Not Applicable and later
Sun Enterprise 5000 Server - Version Not Applicable and later
Information  in this document applies to any platform.



Purpose


Classic Product Line Cheat Sheet


Details


 













 


front E3x00 

 


front E4x00

 


Front E5x00/E6x00





 


Rear E3x00

 


Rear E4x00

 


Rear E5x00/6x00







 








Data Collection




Collect explorer for most every issue. 


    

  • See Oracle Explorer Data Collector - Product Information Center (Doc ID 1312847.1) for details.
    • 


 Console logs need to be obtained for certain errors and are required to diagnose Fatal Reset/Fatal Error events. 





How to identify the Physical DIMM size




Physical DIMM Size is equal to the "MB" entry in prtdiag divided by 8.




Important Resources 






















Memory DIMM Layout on System Board




System LEDs


Basic Troubleshooting for Boards


    

  • If the yellow LED (middle LED) is continuously lit (not flashing) the board may require service. Further analysis is needed to determine cause of failure.
    • 

  • If the left and right green LEDs are off, the board is ready for removal.
    • 

  • If no LEDs are flashing, the system is hung.
    • 

  • If no LEDs are lit, there is no electrical power to the board.
    • 





 









References
<NOTE:1002383.1> - Oracle Explorer Data Collector for Sun systems
@<NOTE:1007940.1> - Analyzing and Troubleshooting UE errors on Enterprise[TM] E3x00-E6x00 systems
<NOTE:1008702.1> - Console Logging Options to capture Fatal Reset output for Sun systems
@<NOTE:1012819.1> - Sun Enterprise[TM] 3000/3500/4000/4500/5500/6000/6500: Troubleshooting Fatal Resets



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