Asset ID: |
1-79-1367079.1 |
Update Date: | 2012-07-09 |
Keywords: | |
Solution Type
Predictive Self-Healing Sure
Solution
1367079.1
:
Data to collect to isolate most T3 & T4 series system problems
Related Categories |
- PLA-Support>Sun Systems>SPARC>CMT>SN-SPARC: T3
- .Old GCS Categories>Sun Microsystems>Servers>CMT Servers
|
Applies to:
SPARC T3-1 - Version Not Applicable and later
SPARC T4-1 - Version Not Applicable and later
Information in this document applies to any platform.
Purpose
Indicates what data to collect to resolve most T3 & T4 series system problems.
Details
The T3 & T4 series products no longer have an ALOM compatibility user on the ILOM, so the explorer no longer collects ILOM data into the Tx000 directory. It has been upgraded to collect this information, but must be run as follows:
# explorer -w Tx000,ipmi,ipmiextended,ilomextended,default,disks,etc,fma,init,messages,netinfo,var
The data to be collected from these systems is:
1. explorer
2. An ILOM snapshot if possible
3. Output from ILOM commands would be nice, but definitely needed if no snapshot:
version
show /HOST
show /SYS
show /SP
show /SP/network
show /SP/logs/event/list
show faulty
show -l all /
show /HOST/console/history
show /HOST/console/bootlog
Some of the commands above create large output. The output of the ILOM commands should probably be collected from a Solaris system that uses the script command to log output to a file as shown in the example below. Script logs all output file typescript & this file should be sent to us.
##### Example #####
sr1-ubrm-01% script
Script started, file is typescript
sr1-ubrm-01% ssh root@nt3-1-bur09-a-sp
Password:
Oracle(R) Integrated Lights Out Manager
Version 3.0.16.1.b r65028
Copyright (c) 2011, Oracle and/or its affiliates. All rights reserved.
-> version
SP firmware 3.0.16.1.b
SP firmware build number: 65028
SP firmware date: Thu Jun 9 11:33:26 PDT 2011
SP filesystem version: 0.1.23
...
-> exit
Connection to nt3-1-bur09-a-sp closed.
sr1-ubrm-01% exit
sr1-ubrm-01% Script done, file is typescript
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