Sun Microsystems, Inc.  Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-79-1367079.1
Update Date:2012-07-09
Keywords:

Solution Type  Predictive Self-Healing Sure

Solution  1367079.1 :   Data to collect to isolate most T3 & T4 series system problems  


Related Items
  • SPARC T4-1
  •  
  • SPARC T3-1
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>CMT>SN-SPARC: T3
  •  
  • .Old GCS Categories>Sun Microsystems>Servers>CMT Servers
  •  




Applies to:

SPARC T3-1 - Version Not Applicable and later
SPARC T4-1 - Version Not Applicable and later
Information in this document applies to any platform.

Purpose

Indicates what data to collect to resolve most T3 & T4 series system problems.

Details

The T3 & T4 series products no longer have an ALOM compatibility user on the ILOM, so the explorer no longer collects ILOM data into the Tx000 directory.  It has been upgraded to collect this information, but must be run as follows:


  # explorer -w Tx000,ipmi,ipmiextended,ilomextended,default,disks,etc,fma,init,messages,netinfo,var


The data to be collected from these systems is:

1.  explorer
2.  An ILOM snapshot if possible
3.  Output from ILOM commands would be nice, but definitely needed if no snapshot:
      version
      show /HOST
      show /SYS
      show /SP
      show /SP/network
      show /SP/logs/event/list  
      show faulty
      show -l all /
      show /HOST/console/history
      show /HOST/console/bootlog

Some of the commands above create large output.  The output of the ILOM commands should probably be collected from a Solaris system that uses the script command to log output to a file as shown in the example below.  Script logs all output file typescript & this file should be sent to us.

##### Example #####
sr1-ubrm-01% script
Script started, file is typescript
sr1-ubrm-01% ssh root@nt3-1-bur09-a-sp
Password:

Oracle(R) Integrated Lights Out Manager

Version 3.0.16.1.b r65028

Copyright (c) 2011, Oracle and/or its affiliates. All rights reserved.

-> version
SP firmware 3.0.16.1.b
SP firmware build number: 65028
SP firmware date: Thu Jun  9 11:33:26 PDT 2011
SP filesystem version: 0.1.23

...

-> exit
Connection to nt3-1-bur09-a-sp closed.
sr1-ubrm-01% exit
sr1-ubrm-01% Script done, file is typescript


Attachments
This solution has no attachment
  Copyright © 2012 Sun Microsystems, Inc.  All rights reserved.
 Feedback