Oracle Key Manager 2.4 and higher running on X2100 M2 and X2200 M2 platforms do not support the ASR Feature

Asset ID:	1-77-1451701.1
Update Date:	2012-04-23
Keywords:

Solution Type Sun Alert Sure

Solution 1451701.1 : Oracle Key Manager 2.4 and higher running on X2100 M2 and X2200 M2 platforms do not support the ASR Feature

Applies to:

Oracle Key Manager - Version 2.4 to 2.5 [Release 2.0]
Oracle Solaris on x86-64 (64-bit)

Description

Beginning with Oracle Key Manager 2.4, the Auto Service Request (ASR) feature was introduced. This alert is to inform customer sites that Oracle Key Manager 2.4 and higher running KMA's on the X2100 M2 and X2200 M2 platforms are not qualified for ASR phone home capabilities.

Occurrence

This alert is only applicable to OKM 2.4 or higher on an X2100 M2 or X2200 M2 KMA.

Symptoms

ASR phone home telemetry data will not be sent/received.

Workaround

If running OKM 2.4 or higher on an X2100/X2200 KMA, the recommendation is not to enable the ASR phone home feature on the KMA.

A list of Oracle x64 Servers Qualified for ASR can be found here:

http://www.oracle.com/technetwork/server-storage/asr/documentation/asr-qualified-x64-329435.html

At this time there are no further plans to qualify the X2100 M2 and X2200 M2 servers for ASR functionality.

History

20-APR-2012

Attachments

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