SPARC T3-1/Netra T3-1 Systems may Experience "hot removal of /SYS/PDB" Errors

Asset ID:	1-77-1359385.1
Update Date:	2011-09-16
Keywords:

Solution Type Sun Alert Sure

Solution 1359385.1 : SPARC T3-1/Netra T3-1 Systems may Experience "hot removal of /SYS/PDB" Errors

Applies to:

Netra T3-1 - Version: Not Applicable to Not Applicable - Release: N/A to N/A
SPARC T3-1 - Version: Not Applicable to Not Applicable [Release: N/A to N/A]
Solaris SPARC Operating System - Version: 10 10/09 U8 to 10 10/09 U8 [Release: 10.0 to 10.0]
Information in this document applies to any platform.
____________________

Date of Resolved Release: 16-Sep-2011
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Description

SPARC T3-1/Netra T3-1 systems may experience "hot removal of /SYS/PDB" errors and shut down.

Likelihood of Occurrence

This issue can occur in the following platforms:

SPARC Platform

SPARC T3-1 without System Firmware version 8.1.0.e (as delivered in patch 147315-03)
Netra T3-1 without System Firmware version 8.1.0.e (as delivered in patch 147319-03)

Note: This issue only occurs on the SPARC T3-1 and Netra T3-1 systems.

Possible Symptoms

If the described issue occurs, errors similar to the following will be seen in the event logs:

   Chassis   Action  major
   Hot insertion of /SYS/PDB
   Chassis   Action  minor
   Inventory has been updated starting at node '/SYS'
   Fault   Fault  critical
   Fault detected at time = The suspect component:
   /SYS has fault.component.missing with probability=100. Refer to 
   http://www.sun.com/msg/SPT-8000-J4 for details.
   System    Log    minor
   Host: Powered Off
   Chassis   Action  major
   Hot removal of /SYS/PDB

Workaround or Resolution

There is no workaround for this issue.

This issue is addressed in the following releases:

SPARC T3-1 with System Firmware version 8.1.0.e (as delivered in patch 147315-03) or later
Netra T3-1 with System Firmware version 8.1.0.e (as delivered in patch 147319-03) or later

Patches

<SUNPATCH:147315-03>
<SUNPATCH:147319-03>

Modification History

16-Sep-2011: Resolved Release

Internal Section: Comments:

The host was being powered off, causing a FRUID write of the power-off event:
May 25 11:32:14 bur415-23-sp dynafrud: dynafru_update_power_records:105:Wrote power records to /SYS/PDB

Causing the PDB to go absent:
2011-05-25/11:32:14 ereport.component.absent@/sys/pdb /SYS/PDB/PRSNT

During a FRUID write, the SEEPROM is unavailable for several ms. ILOM has protection against this:

1. The get_i2c_present() routine has protection against this by retrying 3 times in a row.
2. The poller, getting a state-change reading, will retry to see that the state-change still exists.

These effects multiply each other, so there are a total of 6 reads done. However, they are done without any delay in between, so it's possible that they could execute quite quickly. So it's possible, tho unlikely, that the FRUID writes (there are quite a few required) keep the FRUID unavailable at just the exact timing that all six retries fail to access the SEEPROM.

Specific Product and Platform choices have been added to this Sun Alert to conform with and enable MOS Hot Topics delivery.(for this doc: Solaris SPARC Operating System - GENERIC (All Platforms)
If you have any questions regarding these items, please email:
[email protected]

Please send technical questions to the following email:
[email protected]
and copy the Responsible Engineer/Contributor listed

Internal Contributor/Submitter: [email protected]
Internal Eng Responsible Engineer: [email protected], [email protected]
Internal Services Knowledge Engineer: [email protected]
Internal Eng Business Unit Group: Systems Group-SVS (SPARC Volume Systems, Horizontal Systems,(includes T2000/Ontario)
Internal Escalation ID: 3-3922460401
Internal Pending Patches: None
Internal Resolution Patches: 147315-03, 147319-03
PTS Reviewer (approved by): Chuck Forgues

References

<BUG:7044377> - DURING AUTOMATED ENV TEST RUN, HOST NEVER REACHES OBP, PDB REMOVAL/INSERTION MESSGS SEEN
<BUG:7065434> - SPARC T3-1'S SEEING "HOT REMOVAL OF /SYS/PDB" (CR 7044377) AND SYSTEM SHUTTING DOWN

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