Patches Delivering OBP Firmware Versions 4.30.3, 4.30.3.b or 4.30.4 (WITHDRAWN) may Cause a System to Fail to Boot

Asset ID:	1-77-1022142.1
Update Date:	2012-01-11
Keywords:

Solution Type Sun Alert Sure

Solution 1022142.1 : Patches Delivering OBP Firmware Versions 4.30.3, 4.30.3.b or 4.30.4 (WITHDRAWN) may Cause a System to Fail to Boot

Related Items


Sun Netra 240 (DC) Server
 Sun Fire V240 Server
 Sun Netra 210 Server
 Sun Fire V125 Server
 Sun Fire V250 Server
 Sun Blade 2500 Workstation
 Sun Fire V210 Server
 Sun Blade 1500 Workstation

Related Categories


PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun Alert
 .Old GCS Categories>Sun Microsystems>Sun Alert>Release Phase>Resolved

PreviouslyPublishedAs
276870

Bug Id
<SUNBUG: 6890136>

Product
Sun Fire V125 Server
Sun Fire V210 Server
Sun Fire V240 Server
Sun Fire V250 Server
Netra 210 Server
Netra 240 Server
Sun Blade 1500 Workstation
Sun Blade 2500 Workstation

Date of Workaround Release
04-Feb-2010

Date of Resolved Release
10-Feb-2010

Systems with patches that deliver OBP firmware version 4.30.3, 4.30.3.b or 4.30.4 installed (listed below) will not boot:

1. Impact

Systems with patches that deliver OBP firmware version 4.30.3, 4.30.3.b or 4.30.4 installed (listed below) will not boot if they have a PCI card with an internal pci-pci bridge installed in certain PCI slot(s).

2. Contributing Factors

This issue can occur on the following platforms:

SPARC Platform

Sun Fire V210/V240 Server with OBP firmware 4.30.3.b (as delivered in patch 142700-01)
Netra 210/240 Server with OBP firmware 4.30.3.b (as delivered in patch 142700-01)
Sun Blade 1500 Workstation (non Silver) with OBP firmware 4.30.3 (as delivered in patch 140686-01)
Sun Blade 2500 Workstation (non Silver) with OBP firmware 4.30.3 (as delivered in patch 140688-01)
Sun Blade 1500 Workstation Silver with OBP firmware 4.30.3 (as delivered in patch 140687-01)
Sun Blade 2500 Workstation Silver with OBP firmware 4.30.3 (as delivered in patch 140689-01)
Sun Fire V250 Server with OBP firmware 4.30.3 (as delivered in patch 140688-01)
Sun Fire V125 Server with OBP firmware 4.30.4 (as delivered in patch 142705-01)

Note 1: This issue only occurs on systems with the OBP firmware versions mentioned above if they have a PCI card with an internal pci-pci bridge installed in a certain PCI slot(s). Please see table below for details:

    Platform Name                           Failing Slot       Passing Slot

    Sun Fire V210/240/Netra210/240 Server      0                1, 2
    Sun Blade 1500 Non-Silver Workstation      4                0, 1, 2, 3
    Sun Blade 2500 Non-Silver Workstation      2, 5             0, 1, 3, 4
    Sun Blade 1500 Silver Workstation          4                0, 1, 2, 3
    Sun Blade 2500 Silver Workstation          2, 5             0, 1, 3, 4
    Sun Fire V250 Server                       2, 5             0, 1, 3, 4
    Sun Fire V125 Server                       0                1, 2

Note 2: To determine the current OBP firmware version installed on a system, the following command can be used:

    $ prtdiag -v | grep OBP

Alternatively, if system is not booted and is sitting at the ok prompt, do the following:

    {0} ok .version

3. Symptoms

If the described issue occurs, the system will display the following error message on boot:

    ERROR: <pci_device_path>/<Unnamed>: Last Trap: Data Access Error

For example, for Sun Fire V240 server, the following message is displayed:

    ERROR: /pci@1d,700000/pci@1/<Unnamed>: Last Trap: Data Access Error

4. Workaround

If the affected patches are installed, downgrade to the previous OBP version as delivered by the patches listed below:

Sun Fire V210/V240 Server with OBP firmware 4.22.33 (as delivered in patch 121683-06)
Netra 210/240 Server with OBP firmware 4.22.33 (as delivered in patch 121683-06)
Sun Blade 1500 Workstation (non Silver) with OBP firmware 4.17.1 (as delivered in patch 119236-01)
Sun Blade 2500 Workstation (non Silver) with OBP firmware 4.17.1 (as delivered in patch 119232-02)
Sun Blade 1500 Workstation Silver with OBP firmware 4.17.1 (as delivered in patch 119237-02)
Sun Blade 2500 Workstation Silver with OBP firmware 4.17.3 (as delivered in patch 119233-02)
Sun Fire V250 Server with OBP firmware 4.17.1 (as delivered in patch 119232-02)
Sun Fire V125 Server with OBP firmware 4.22.33 (as delivered in patch 121691-05)

5. Resolution

This issue is addressed on the following platforms:

SPARC Platform

Sun Fire V210/V240 Server with OBP firmware 4.30.4.a (as delivered in patch 142700-02) or later
Netra 210/240 Server with OBP firmware 4.30.4.a (as delivered in patch 142700-02) or later
Sun Blade 1500 Workstation (non Silver) with OBP firmware 4.30.4.a (as delivered in patch 140686-02) or later
Sun Blade 2500 Workstation (non Silver) with OBP firmware 4.30.4.a (as delivered in patch 140688-2) or later
Sun Blade 1500 Workstation Silver with OBP firmware 4.30.4.a (as delivered in patch 140687-02) or later
Sun Blade 2500 Workstation Silver with OBP firmware 4.30.4.a (as delivered in patch 140689-02) or later
Sun Fire V250 Server with OBP firmware 4.30.4.a (as delivered in patch 140688-02) or later
Sun Fire V125 Server with OBP firmware 4.30.4.a (as delivered in patch 142705-02) or later

Modification History
10-Feb-2010: Updated Resolution section. Resolved
11-Aug-2010: Corrected for document migration issues, no content modified
11-Jan-2012: Currency check/maintenance - no content modified

References

SUNPATCH:140686-02
SUNPATCH:140687-02
SUNPATCH:140688-02
SUNPATCH:140689-02
SUNPATCH:142700-02
SUNPATCH:142705-02

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