Asset ID:	1-77-1021983.1
Update Date:	2012-06-22
Keywords:

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Solution Type  Sun Alert Sure

Solution  1021983.1 :   Sun Blade X6270 ILOM Graphical User Interface Inaccessible on Newly Installed Blades  


PreviouslyPublishedAs
276570

Bug Id
<SUNBUG: 6912597>

Product
Sun Blade X6270 Server Module

Date of Resolved Release
03-Feb-2010

***Checked for relevance on 22-Jun-2012***

1. Impact

An issue with software version 2.1 (firmware version 3.0.6.10) for certain ship dates of the Sun Blade X6270 has caused the Integrated Lights Out Manager (ILOM) Graphical User Interface to be inaccessible on newly installed Blades.

2. Contributing Factors

This issue can occur on the following platform:

x64 Platform

• Sun Blade X6270 Server with ILOM firmware version 3.0.6.10 (Software 2.1)

Note: All blades that were shipped with ILOM 3.0.6.10 between November 6, 2009 and January 20, 2010 are affected by this issue. Software version 2.1 which includes BIOS 07.06.02.15 and ILOM 3.0.6.10, shipped between November 6, 2009 and January 20, 2010.

To determine the firmware version on this system, do the following (the Read Only (o) role must be enabled):

At the SP command prompt, type 'version'.

The output will be similar to the following (depending on FW version):


3. Symptoms

When the blade is plugged into the chassis, it will be given a Service Processor(SP) IP address by serial connection ("Dongle") or through the Chassis Monitoring Module (CMM) of the C10 Chassis.  At this point, the web browser is used to access the IP address that was just configured in order to bring up a graphical user interface to the browser. The fault then occurs, as the web access is inaccessible.

4. Workaround

To work around the described issue, re-flash the Blade to the same ILOM revision or newer software release, not preserving the existing configuration, so as to restore the damaged ILOM partition.

Documentation for updating the ILOM firmware is located in the "Sun Integrated Lights Out Manager (ILOM) 3.0 CLI Procedures Guide".
Also see "Sun Integrated Lights Out Manager (ILOM) 3.0 Feature Updates and Release Notes" for more information.

5. Resolution

This issue is addressed in the following release:

x64 Platform

• Sun Blade X6270 with ILOM firmware version 3.0.6.21 (Software 2.1.1) or later

Note: This issue has since been corrected in manufacturing, and affected units are no longer being shipped.


Modification History
22-Jun-2012: Maintenance Check for currency/relevance, no change in content

Internal Comments (for SAs)
It has been determined that after completing the SWDL process,
manufacturing issues an 'unconfig all' command.
This causes the ILOM file system to be corrupted by removing the
'/usr/local/www' filesystem.  Without this filesystem, the ILOM
GUI will not work.
questions regarding this document should be submitted to [email protected] and copy the responsible Engineer listed below Internal Contributor/submitter
[email protected]
Internal Eng Responsible Engineer
[email protected]
Internal Services Knowledge Engineer
[email protected]
Internal Eng Business Unit Group
Systems Group-x64 (X4100-X4600 (and M2),
Internal Escalation ID
72232536

References

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