T10000A/B/C and 9x40A/B/C/D - Netbackup Takes Drives Offline Due To Tape Alert Information

Asset ID:	1-72-1492039.1
Update Date:	2012-09-19
Keywords:

Solution Type Problem Resolution Sure

Solution 1492039.1 : T10000A/B/C and 9x40A/B/C/D - Netbackup Takes Drives Offline Due To Tape Alert Information

Related Items


Sun StorageTek 9840C Tape Drive
 Sun StorageTek T10000A Tape Drive
 Sun StorageTek 9840A Tape Drive
 Sun StorageTek 9940A Tape Drive
 Sun StorageTek 9940B Tape Drive
 StorageTek T10000C Tape Drive
 Sun StorageTek T10000B Tape Drive
 Sun StorageTek 9840B Tape Drive
 Sun StorageTek 9840D Tape Drive

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive

In this Document

Symptoms

Changes

Cause

Solution

Applies to:

Sun StorageTek T10000A Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek T10000B Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
StorageTek T10000C Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek 9840A Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Sun StorageTek 9840B Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
All Platforms

Symptoms

Multiple drives being taken offline due to Netbackup interrogating tape alerts from the drives.

Changes

Tape alert checking is now done with Netbackup. If it finds certain tape alerts it will down the drive.

Cause

Tape alerts are sometimes generated by the tape drive. They are not a good criteria to use to down a tape drive.

Solution

Ref:
http://www.symantec.com/business/support/index?page=content&id=TECH21624

To turn off tape alerts in Netback do the following:

Touch the following on all media servers;
(create file with that name)

/usr/openv/volmgr/database/NO_TAPEALERT

Attachments

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