| Asset ID: |
1-72-1483873.1 |
| Update Date: | 2012-09-26 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1483873.1
:
SP (Service Processor) is faulted and not accessible.
| Related Items |
- SPARC T4-1
- SPARC T3-4
- Netra SPARC T4-1 Server
- Netra SPARC T4-2 Server
- SPARC T3-1B
- SPARC T3-2
- SPARC T4-1B
- SPARC T4-4
- SPARC T4-2
- SPARC T3-1
- Netra T3-1
|
| Related Categories |
- PLA-Support>Sun Systems>SPARC>CMT>SN-SPARC: T4
- .Old GCS Categories>Sun Microsystems>Servers>CMT Servers
|
In this Document
Applies to:
SPARC T4-4 - Version All Versions to All Versions [Release All Releases]
SPARC T3-2 - Version All Versions to All Versions [Release All Releases]
SPARC T3-1 - Version All Versions to All Versions [Release All Releases]
SPARC T3-1B - Version All Versions to All Versions [Release All Releases]
Netra SPARC T4-1 Server - Version All Versions to All Versions [Release All Releases]
Oracle Solaris on SPARC (64-bit)
Symptoms
You will see the following FMA message:
Faults with message ID of SUN4V-8002-US
Jun 5 05:42:31 AUHOVMPRDSRV4 fmd: [ID 377184 daemon.error] SUNW-MSG-ID: SUN4V-8002-US, TYPE: Fault, VER: 1, SEVERITY: Critical
Jun 5 05:42:31 AUHOVMPRDSRV4 EVENT-TIME: Tuesday, June 5, 2012 05:42:31 AM GST
Jun 5 05:42:31 AUHOVMPRDSRV4 PLATFORM: sun4v, CSN: -, HOSTNAME: AUHOVMPRDSRV4
Jun 5 05:42:31 AUHOVMPRDSRV4 SOURCE: eft, REV: 1.16
Jun 5 05:42:31 AUHOVMPRDSRV4 EVENT-ID: 9d4d6fa3-f91d-40d9-ffcf-c719286e05a2
Jun 5 05:42:31 AUHOVMPRDSRV4 DESC: The Service Processor failed.
Jun 5 05:42:31 AUHOVMPRDSRV4 Refer to http://sun.com/msg/SUN4V-8002-US for more information.
Jun 5 05:42:31 AUHOVMPRDSRV4 AUTO-RESPONSE: No automated response.
Jun 5 05:42:31 AUHOVMPRDSRV4 IMPACT: Some services such as Fault Diagnosis may be degraded as a result.
Jun 5 05:42:31 AUHOVMPRDSRV4 REC-ACTION: Schedule a repair procedure for the Service Processor, or contact Sun for support.
accompanied with either or both of the following messages:
ILOM SEL (System Event Log)
=====================
347 Tue Jun 5 05:42:31 2012 System Log minor
Host: Warm start
346 Tue Jun 5 05:42:31 2012 System Log critical
System restarted due to Out-Of-Memory condition.
OS messages
==========
Jun 5 05:42:31 AUHOVMPRDSRV4 fmd: [ID 377184 daemon.error] SUNW-MSG-ID: SUN4V-8002-US, TYPE: Fault, VER: 1, SEVERITY: Critical
Jun 5 05:42:48 AUHOVMPRDSRV4 ldc: [ID 717221 kern.warning] WARNING: ldc_open: (0xb) channel rx queue unconf failed
Jun 5 05:43:48 AUHOVMPRDSRV4 last message repeated 1 time
Jun 5 14:37:42 AUHOVMPRDSRV4 ldc: [ID 717221 kern.warning] WARNING: ldc_open: (0x8) channel rx queue unconf failed
Jun 5 14:37:42 AUHOVMPRDSRV4 ldc: [ID 717221 kern.warning] WARNING: ldc_open: (0xb) channel rx queue unconf failed
Cause
N/A
Solution
Update system firmware 8.1.5 (or later).
T3-1 -> Patch 147315-06 (or later)
Netra T3-1 -> Patch 147319-07 (or later)
T3-1B -> Patch 147318-05 (or later)
T3-2 -> Patch 147316-06 (or later)
T3-4 -> Patch 147317-06 (or later)
T4-1 -> Patch 147284-04 (or later)
Netra T4-1 -> Patch 147289-04 (or later)
T4-1B -> Patch 147287-04 (or later)
T4-2 -> Patch 147285-04 (or later)
Netra T4-2 -> Patch 147290-03 (or later)
T4-4 -> Patch 147286-05 (or later)
Attachments
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