| Asset ID: |
1-72-1483072.1 |
| Update Date: | 2012-08-13 |
| Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1483072.1
:
SL3000 - Key = 0xb, ACS=0x4e, ACSQ=0x0, OVERLAPPED COMMANDS ATTEMPTED and Inquiry Error: Cannot Determine Robot Type
| Related Items |
- Sun StorageTek SL3000 Modular Library System
|
| Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library
|
In this Document
Created from <SR 3-5989630901>
Applies to:
Sun StorageTek SL3000 Modular Library System - Version All Versions and later
Information in this document applies to any platform.
Symptoms
1. Receiving following errors in /var/adm/messages
Jul 11 18:53:42 bacchus-1 tldcd[1566]: [ID 745561 daemon.error] TLD(10) key = 0xb, asc = 0x4e, ascq = 0x0, OVERLAPPED COMMANDS ATTEMPTED
Jul 11 18:53:42 bacchus-1 tldcd[1566]: [ID 745561 daemon.error] TLD(10) key = 0xb, asc = 0x4e, ascq = 0x0, OVERLAPPED COMMANDS ATTEMPTED
Jul 11 18:53:42 bacchus-1 tldcd[1566]: [ID 606676 daemon.error] TLD(10) inquiry error: cannot determine robot type
Jul 11 18:53:42 bacchus-1 tldcd[1566]: [ID 606676 daemon.error] TLD(10) inquiry error: cannot determine robot type
2. Media Load or eject through CAP fails with NBU being unresponsive.
Cause
Possible Causes:
Any other application trying to access or communicate with the library.
Ex: ACSLS, HSC etc. Or any Monitoring software
Error 'Overlapped Commands Attempted' which resulted in inquiry error: cannot determine robot type at the same time OS can still see the Med-Changer as connected configure unknown, indicates that there is something else that is trying to access or communicate with the Tape library.
Confirmed with the customer that they are using 'Oracle Enterprise Manager Ops Center' which is a Storage management application.
Solution
1. Ensure that cfgadm -alv or OS still sees the medium changer as connected configured unknown at the time NBU shows error Jul 11 18:53:42 bacchus-1 tldcd[1566]: [ID 606676 daemon.error] TLD(10) inquiry error: cannot determine robot type.
2. Disable any monitoring system such as 'Oracle Enterprise Manager Ops Center' or any monitoring application that may be accessing or communicating with the library.
3. If using ACSLS, ensure that the ACSLS can see the robot/ Medium Changer.
Attachments
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