Pillar Axiom: Two Axioms exhibit warning status but no indications of root cause in events or hardware monitor

Asset ID:	1-72-1476948.1
Update Date:	2012-09-24
Keywords:

Solution Type Problem Resolution Sure

Solution 1476948.1 : Pillar Axiom: Two Axioms exhibit warning status but no indications of root cause in events or hardware monitor

Applies to:

Pillar Axiom Replication Engine - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

Warning status presented but nothing is indicated in the Event or Hardware.

Changes

A recent upgrade to the MaxRep engine to version 2.04

Cause

Heartbeat was lost to the replication engine.

Solution

Troubleshoot the communication link to re-establish the heartbeat communication.

There is a readme reference for the MaxRep engine: 3.2.4 Heartbeat Monitoring

The Replication Engine registers Pillar Axiom systems using the Management Interface URL, which communicates directly with the Axiom Pilot. This communication link allows Pillar Axiom MaxRep to use a system heartbeat to collect Replication Engine status, coordinate active and standby Replication Engine logs, and generate exception alerts.

If a heartbeat to a Replication Engine is lost, the status of the Pillar Axiom system changes to a Warning state.

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