SL8500 - Mount Timeout Due to RC_1106 "cartridgeTypeInvalid “

Asset ID:	1-72-1476293.1
Update Date:	2012-07-23
Keywords:

Solution Type Problem Resolution Sure

Solution 1476293.1 : SL8500 - Mount Timeout Due to RC_1106 "cartridgeTypeInvalid “

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions and later
Sun StorageTek Virtual Storage Manager (VSM) GUI - Version 1.0 and later
Information in this document applies to any platform.

Symptoms

V_CRS155 is physically labeled 9840 id “P" but library says id “M”.

Time : 2012-06-19T14:42:17.028 Device Address : 1.0.0.0.0 User : root Requester : hli0 Activity : move Request Id : 34942740 Level : error Result Code : 1106 Text : "Cartridge type not supported by drive" Parameters : cartridge=CRS1550M drive=1,1,-1,1,4

Could not determine when robot attempted to read volser for this cart as “M” instead of “P” .

Found HLI trace data via SDP site unit and it shows;
Move request (mount cart to drive) failed with error 0430 incompatible media/drive

2012-06-19T14:42:16.480, 1.0.0.0.0, root, default, internal, 0, trace, 3903, "Input packet/000/50001/202.17.136.102", Data=<05400001001B(04001594251B110MCRS155001050901003010700)>

2012-06-19T14:42:17.110, 1.0.0.0.0, root, default, internal, 0, trace, 3904, "Output packet/000/50001/202.17.136.102", Data=<04200001870B(02801594257B0430001100000000)>

Note: See attachment

Cause

V_CRS155 is physically labeled 9840 id “P" but library says id “M”.

Could not determine when robot attempted to read volser for this cart as “M” instead of “P” .
May be during CAP operation or Elevator operation.

Solution

Re-read label via SLC physical audit

Provided by Naoshi Iida.

References

<NOTE:1476270.1> - OKM/KMS - All agents take a long time to retrieve keys from KMA(s)

Attachments

This solution has no attachment