T10000C - 3907 Errors

Asset ID:	1-72-1470204.1
Update Date:	2012-06-26
Keywords:

Solution Type Problem Resolution Sure

Solution 1470204.1 : T10000C - 3907 Errors

Applies to:

StorageTek T10000C Tape Drive - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

3907 while writing a tape.

FSC3907

Changes

Possibly newer tapes were added to the environment.

Cause

The media manufacturer has identified a manufacturing quality issue which has been contained and corrected in the factory but unfortunately not all of the defective cartridges were captured in the manufacturing inventory prior to a small number of customer media shipments.

Affected orders to customers have all been identified and each affected Oracle Account team has been contacted by Oracle Tape Drive Engineering.

Solution

The media manufacturer is in the process of shipping replacement cartridges to all exposed customer sites.

If you are involved with FSC3907 problem on a T10000C drive it is probably due to one of these tapes. Please inform T2 tape support of the error. Have the customer copy their data off the tape and take the tape out of service.

Attachments

This solution has no attachment