This Is An ACSLS Issue. Samqfs Hosts Cannot Mount Tapes Into Drives, Problem With ACSLS

Asset ID:	1-72-1455350.1
Update Date:	2012-06-24
Keywords:

Solution Type Problem Resolution Sure

Solution 1455350.1 : This Is An ACSLS Issue. Samqfs Hosts Cannot Mount Tapes Into Drives, Problem With ACSLS

Applies to:

Sun StorageTek SL8500 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek SL3000 Modular Library System - Version All Versions to All Versions [Release All Releases]
Sun StorageTek Auto Cartridge Sys Lib SW (ACSLS) - Version 7.1 to 8.1 [Release 7.0 to 8.0]
Information in this document applies to any platform.

Symptoms

From the library error warn info event log, these shows some of the destination cells reporting "full" during Move:
-------------------------------------------------------------------------------------------------------------------------------
1103 - (20X)
Destination full - prepareDest, destinationAddress=(UNKNOWN)1,2,30,2,1
Destination full - prepareDest, destinationAddress=(UNKNOWN)1,1,30,2,1
Destination full - prepareDest, destinationAddress=(UNKNOWN)1,3,30,2,1
100114T1 (x1) 100201T1 (x1) 100419T1 (x1) 100595T1 (x5) 101301T1 (x1) 101534T1 (x2) 101539T1 (x3) 101541T1 (x1) 103590T1 (x1) 103900T1 (x3) 103941T1 (x1)
(Errors Started - 2012-04-22 22:01:06 Errors Stopped - 2012-04-24 11:26:52)

From the acsss_event.log, the library is reporting "Destination location full" during Mount operations. These errors are affecting multiple drives.
----------------------------------------------------------------------------------------------------------------------------------------------------------------
2012-04-24 09:52:30 ACSLH[0]:
2378 N Co_ProcessResponses.C 1 1394
ACS: 0; LC/LMU error: Co_4400:st_parse_error:
Error: 0422 - General procedure error: Cell is full
Request: Mount
Volser: 100595, media domain: T, media type: 1
Source: Cell 0,1,25,17,1
Destination: Drive 0,0,1,0

2012-04-24 09:52:30 MOUNT[0]:
371 N mt_action_mo.c 1 459
mo_lh_dest_full: Destination location full: 0, 0, 1, 0

Various drives are experiencing communication failures at the same time:
----------------------------------------------------------------------------------
2012-04-23 11:32:21
Drive_Bay63(1.1.-1.1.1)
1320 - (1X)
Drive communication time-out 1, 1,-1,1,1
(Errors Started - 2012-04-23 11:32:21 Errors Stopped - 2012-04-23 11:32:21)

2012-04-23 11:30:49
Drive_Bay59(1.1.-1.1.2)
1320 - (1X)
Drive communication time-out 1, 1,-1,1,2
(Errors Started - 2012-04-23 11:30:49 Errors Stopped - 2012-04-23 11:30:49)

2012-04-23 11:29:47
Drive_Bay55(1.1.-1.1.3)
1320 - (1X)
Drive communication time-out 1, 1,-1,1,3
(Errors Started - 2012-04-23 11:29:47 Errors Stopped - 2012-04-23 11:29:47)

2012-04-23 11:28:25
Drive_Bay47(1.2.-1.1.1)
1320 - (1X)
Drive communication time-out 1, 2,-1,1,1
(Errors Started - 2012-04-23 11:28:25 Errors Stopped - 2012-04-23 11:28:25)

2012-04-23 11:27:13
Drive_Bay43(1.2.-1.1.2)
1320 - (2X)
Drive communication time-out 1, 2,-1,1,2
(Errors Started - 2012-04-19 11:51:51 Errors Stopped - 2012-04-23 11:27:13)

3994 - (1X)
Device removed, device=drive
(Errors Started - 2012-04-19 11:52:09 Errors Stopped - 2012-04-19 11:52:09)

2012-04-23 11:23:05
Drive_Bay39(1.2.-1.1.3)
1320 - (1X)
Drive communication time-out 1, 2,-1,1,3
(Errors Started - 2012-04-23 11:23:05 Errors Stopped - 2012-04-23 11:23:05)

Changes

Installed 8 new tape drives.

Cause

Insertion of the additional drives caused a strain on the drive power supplies.

Solution

Add another power supply to handle increase draw from newly added drives.
Redistribute power supplies.

Attachments

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