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FMA event history should be left intact and does not necessarily indicate a current fault

In this Document

Symptoms

Cause

Solution

Created from <SR 3-5606197971>

Applies to:

Symptoms

FMA events on XSCF remain after clearing associated issues: 

Cause

On this platform FMA on the XSCF is managed in a different manner to the Solaris FMA implementation.

'showstatus' is utilised in a similar manner to 'fmadm faulty' in Solaris; if a component is reported in showstatus then usual process is to investigate the FMA events to determine a cause and action-plan.

The FMA event history is generally left intact (to provide some history for any future diagnsosis). If there are no components reported in 'showstatus' then the platform is considered not to have any current fault.

The only way a component will be removed from the 'showstatus' output is either:

1. the component is replaced (following which the XSCF software will re-run it's fault tests)
2. the component status is cleared manually by an Oracle Badged engineer using a service-mode password (this is only done when there is a known reason not to replace hardware).

If this is done and there is still a fault, the XSCF software will put the status back to degraded/faulted/deconfigured when it re-runs it's fault tests.

The 'restoredefaults' command is provided to reset the XSCF to factory settings (but this also clears all configuration data and setup). This command is intended for resellers and system installers who need to clear the status of platforms as errors can be generated during platform configuration especially on earlier versions of XSCF firmware.

Assuming any previous components listed in showstatus have been addressed and issue is perceived to be that the events are still listed in FMA (and no new events have been created) then there is no actual fault on the system.

Solution

No further action is required

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