![]() | Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition | ||
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Solution Type Problem Resolution Sure Solution 1399348.1 : Sun Storage 7000 Unified Storage System: Service svc:/System/Auditd:Default Failed
In this Document Created from <SR 3-5214755361>
Applies to:Sun ZFS Storage 7120 - Version: Not ApplicableSun Storage 7110 Unified Storage System - Version: Not Applicable and later [Release: N/A and later] Sun Storage 7210 Unified Storage System - Version: Not Applicable and later [Release: N/A and later] Sun Storage 7310 Unified Storage System - Version: Not Applicable and later [Release: N/A and later] Sun Storage 7410 Unified Storage System - Version: Not Applicable and later [Release: N/A and later] 7000 Appliance OS (Fishworks) Symptoms--------------- ------------------------------------ -------------- --------- TIME EVENT-ID MSG-ID SEVERITY --------------- ------------------------------------ -------------- --------- Jan 21 12:44:07 65fd256d-f46f-6b56-f57b-a5e88a3a1b97 SMF-8000-YX Major Host : storage0 Platform : SUN-FIRE-X4270-M2-SERVER Chassis_id : 1112FMM0DR Product_sn : 1112FMM0DR Fault class : defect.sunos.smf.svc.maintenance Affects : svc:///system/auditd:default faulted and taken out of service Problem in : "svc:/system/auditd:default" (svc:///system/auditd:default) faulted and taken out of service Description : Service svc:/system/auditd:default failed - a method is failing in a retryable manner but too often. Refer to http://sun.com/msg/SMF-8000-YX for more information. Response : The service has been placed into the maintenance state. Impact : svc:/system/auditd:default is unavailable. Action : If the service corresponds to one of the configurable services on the appliance, check the service configuration and log files for any errors. Correct the errors and restart the service. If the service is an internal appliance service, mark the fault repaired. If the problem persists, contact your service provider. CauseFor appliance software versions prior to 2011.1.1.0 the auditd timeout was set too short for starting up the service. See <Bug 6989912> - AK Server Layer auditd timeout needs to sync with ON SolutionThis was a known issue with appliance software versions prior to 2011.1.1.0. For these versions the issue can be fixed by applying two workflows. Please log a service request for obtaining the needed workflows and instructions on how to apply these. Workflows available from the Amber Road Support Beehive wiki here Alternatively upgrade to 2011.1.1.0. If you see the problem on appliance code after 2011.1.1.0 the problem was most likely caused by DNS services not being available at the time auditd was started up. Provided DNS services are now available it should be possible to clear the problem using the BUI: Maintenance > Problems References<BUG:6989912> - AK SERVER LAYER AUDITD TIMEOUT NEEDS TO SYNC WITH ONhttps://stbeehive.oracle.com/teamcollab/wiki/AmberRoadSupport:Workflow+-+auditd+service+in+maintenance+-+the+full+story Attachments This solution has no attachment |
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