Pillar Axiom: It is not possible to change the callhome DNS address in release 04.01.00

Asset ID:	1-72-1393959.1
Update Date:	2012-08-29
Keywords:

Solution Type Problem Resolution Sure

Solution 1393959.1 : Pillar Axiom: It is not possible to change the callhome DNS address in release 04.01.00

Applies to:

Pillar Axiom 300 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Pillar Axiom 500 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Pillar Axiom 600 Storage System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.
Release 04.01.00 does not Allow Changing the Callhome DNS Address
Axiom systems, all models, do not allow changing the IP Address for the Callhome DNS servers either from the GUI or from axiomcli/pdscli.

Symptoms

The task or request will succeed, but the value is not changed.

Hardware and Software Versions

Hardware Software
All models 04.01.00

This only affects Release 04.01.00.

Cause

This issue does not change any existing Callhome DNS configuration, it just prevents changes to that configuration for systems upgraded to 04.01.00 or installed at 04.01.00.

Solution

A fix for this issue is available in patch 04.01.01.

If you are upgrading an Axiom to 04.01.00, make sure that callhome is configured and working before the upgrade.

If the Axiom has already been upgraded to 04.01.00 and the Callhome DNS IP must be changed, apply patch 04.01.01

As a temporary workaround, you can configure the Axiom to use a Proxy, this configuration does not require DNS.

Attachments

This solution has no attachment