Sun Microsystems, Inc.  Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-72-1388645.1
Update Date:2012-08-23
Keywords:
Solution Type  Problem Resolution Sure

Solution  1388645.1 :   "Incompatible Firmware Image" Error while Upgrading the Firmware from 0605 on Drive ST330057SSUN300G or ST360057SSUN600G  

Related Items 
    

  • Sun Storage 2540-M2 Array
    •  
  • Sun Storage 2510 Array
    •  
  • Sun Storage 2540 Array
    •  
  • Sun Storage 2530 Array
    •  
  • Sun Storage 2530-M2 Array
    •  
  • Sun Storage Common Array Manager (CAM)
    •  
Related Categories 
    

  • PLA-Support>Sun Systems>DISK>Arrays>SN-DK: 6130
    •  
  • .Old GCS Categories>Sun Microsystems>Storage Software>Modular Disk Device Software
    •  






In this Document


Symptoms


Cause


Solution


References

 Created from <SR 3-5078005471>


Applies to: 

Sun Storage 2530 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2530-M2 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2540 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 2540-M2 Array - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage Common Array Manager (CAM) - Version 6.9 and later
Information  in this document applies to any platform.



Symptoms


<p >*Symptoms

<span >Briefly describe the symptoms of the problem. Remember to delete any customer specific information


While using Sun Storage Common Array Manager (CAM) 6.9 to upgrade the firmware on a drive model ST330057SSUN300G or ST360057SSUN600G from 0605 to 0A25, CAM returns the following error:




Incompatible firmware image. Skipping Tray.X Slot.Z




Note: This problem has no functional impact to the drive and array.


 


Cause


Every drive firmware file bundled with CAM has a header including an "upgrade path". The "upgrade path" enables CAM to determine if the firmware currently installed on the drive can be upgraded to the target level.

Unfortunately the firmware files bundled in CAM 6.9 for these specific drive models ST330057SSUN300G and ST360057SSUN600G do not include the firmware 0605 in this "upgrade path".


Note: This issue only applies to the StorageTek 2500 Arrays and Sun Storage 2500-M2 Arrays with the drive model ST330057SSUN300G or ST360057SSUN600G running the firmware 0605 and with CAM 6.9.


 


Solution


This is fixed with the following CAM 6.9 firmware patches:


147660-03    Solaris

147661-02    Windows

147662-02    Linux


Please refer to the <Document 1296274.1> for the procedure to download these patches.
References
<NOTE:1002514.1> - Collecting Sun Storage Common Array Manager Array Support Data
<NOTE:1021091.1> - How to collect Sun StorageTek[TM] Common Array Manager Host Support Data (aka supportData)



Attachments

This solution has no attachment


















       

Copyright © 2012 Sun Microsystems, Inc.  All rights reserved.

 Feedback