Asset ID:	1-72-1374487.1
Update Date:	2011-12-19
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1374487.1 :   Netra T5220: ERROR: POST timed out. Not all system components tested.  

In this Document
  Symptoms
  Cause
  Solution

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Created from <SR 3-4842968291>

Applies to:

Sun Netra T5220 Server - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Information in this document applies to any platform.

Symptoms

System would not run through POST after poweron

Console output would not show POST or OBP running, only a spinning cursor and no further output

Service Processor logs reported:

870 Tue Nov 1 12:46:33 2011 Chassis Log major
Nov 1 12:46:33 ERROR: POST timed out. Not all system components tested.^M
869 Tue Nov 1 12:43:00 2011 Internal Product critical
Servicetag failed to get internal product data after 300 seconds^M
868 Tue Nov 1 12:42:09 2011 Chassis Log major
Host has been powered on^M
867 Tue Nov 1 12:42:08 2011 Audit Log minor
root : Set : object = "/SYS/power_state" : value = "on" : success^M

Cause

Looking at the firmware levels :-

show /HOST

Properties:
autorestart = reset
autorunonerror = false
bootfailrecovery = poweroff
bootrestart = none
boottimeout = 0
hypervisor_version = Hypervisor 1.10.0.a 2011/07/15 11:50
macaddress = 00:14:4f:ac:01:66
maxbootfail = 3
obp_version = POST 4.28.10 2008/07/12 13:08
post_version = unknown
send_break_action = (Cannot show property)
status = Unknown
sysfw_version = Sun System Firmware 7.4.0.d 2011/08/10 15:20

The obp_version is incorrect and post_version was not populated, FW 7.4.0.d should have these levels:

Sun System Firmware 7.4.0.d 2011/08/10 15:28
--------------------------------------------
ILOM 3.0.12.4.p Aug 10 15:27:14 PDT 2011
Hypervisor 1.10.0.a 2011/07/15 11:50
OpenBoot 4.33.0.b 2011/05/16 16:27
POST 4.33.0.d 2011/07/14 21:54
VBSC 1.10.0.c Aug 10 2011 15:19:59

The mismatch of OBP revision for this version of firmware indicates that the firmware must be upgraded again.

Solution

Ensured keyswitch was in the normal position (it had been in diagnostic position on a previous reflash attempt) and reflashed the firmware

Attachments

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