Asset ID:	1-72-1370323.1
Update Date:	2011-11-04
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1370323.1 :   Utsetting Utility Throws an "Unrecognized timing index (33) ignored" Error Message When High Resolutions (2560x1600) are Selected on Sun Ray 3+ Clients  

In this Document
  Symptoms
  Cause
  Solution
  References

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Created from <SR 3-3556663791>

Applies to:

Sun Ray Software - Version: SRS 5.1.0 to SRS 5.2.1 - Release: 5.0 to 5.0
Sun Ray Hardware - Version: Sun Ray 3 to Sun Ray 3Plus   [Release: 1.0 to 1.0]
Information in this document applies to any platform.

Symptoms

Users report that the Sun Ray utsetting utility throws an "Unrecognized timing index (33) ignored" error message when high resolutions (i.e. 2560x1600) are selected on Sun Ray 3+ clients.

This error message may look like this:

[root][iray-126:/] # /opt/SUNWut/bin/utsettings
Unrecognised timing index (33) ignored


Cause

<Bug:12283331>

While the Sun Ray firmware supports 2560x1600 on Sun Ray 3 Clients, the Sun Ray Server may not have the correct mappings for it.   This behavior (and several related) has been resolved with the 5.2.3 release of Sun Ray Software. 

Solution

This known behavior was resolved with the Sun Ray Software, version 5.2.3.

<Document 1368780.1> outlines this release, including prerequisites, change lists, and instructions for procuring the installation binaries.

References

<BUG:12283331> - SUNBT6902497 UTSETTING THROWS "UNRECOGNIZED TIMING INDEX(33) IGNORED" 2560X1600
<BUG:12307695> - SUNBT7017263 SUN RAY 3+ NEED TO HANDLE 2048X2048 SCREEN RESOLUTION
<NOTE:1368780.1> - Sun Ray Server Software 5.2.3 is Now Available

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