SLConsole - Change User Failed - Unable to Change Password

Asset ID:	1-72-1347238.1
Update Date:	2012-07-16
Keywords:

Solution Type Problem Resolution Sure

Solution 1347238.1 : SLConsole - Change User Failed - Unable to Change Password - Exit Code: 1

Related Items


Sun StorageTek SL3000 Modular Library System
 StorageTek Library Console
 Sun StorageTek SL8500 Modular Library System

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library

In this Document

Symptoms

Changes

Cause

Solution

References

Created from <SR 3-4190304090>

Applies to:

StorageTek Library Console - Version 4.40 to 4.75 [Release 4.0]
Sun StorageTek SL3000 Modular Library System - Version Not Applicable and later
Sun StorageTek SL8500 Modular Library System - Version Not Applicable and later
Information in this document applies to any platform.
Checked for relevance on 16-July-2012.

Symptoms

When modifying the User password under the SLConsole's User Management tab, the following error
message is displayed:

Modify User account failed
Error: Change User failed - unable to change password - Exit Code: 1

Changes

Change user password in the SLConsole.

Cause

A password with the character "+" is not accepted.

Solution

Enter a new password that does not contain the "+" character.

References

@<NOTE:1014164.1> - SL3000/SL8500 - How to Reset Passwords on Library

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