KMS/OKM - Problems with Downgrading OKM 2.3, 2.3.1, or 2.4 Vversion to 2.2.x Version

Asset ID:	1-72-1344966.1
Update Date:	2011-08-08
Keywords:

Solution Type Problem Resolution Sure

Solution 1344966.1 : KMS/OKM - Problems with Downgrading OKM 2.3, 2.3.1, or 2.4 Vversion to 2.2.x Version

Applies to:

Oracle Key Manager - Version: 2.2 and later [Release: 2.0 and later ]
Information in this document applies to any platform.

Symptoms

Problems with Downgrading OKM 2.3, 2.3.1, or 2.4 version to 2.2.x version.

If a KMA was previously upgraded from 2.2.x to 2.3.x or 2.4 then we allow customers to downgrade to 2.2.x.
Issue is after a downgrade to 2.2.x and resetting KMA back to factory defaults can cause the KMA to fail to boot up.

Once rebooted system will display error on console:

/opt/SUNWkms2/bin/changeDatabasePasswords.sh: notifyDatabaseConfigChange: not found
psql: FATAL: password authtication failed for user "postgres"

The KMA will not boot any further.
Hard drive replacement will be required.

Cause

This issue is caused by the upgrade overwriting some files on the 2.2.x software.

Solution

This issue will be fixed in 2.4.1 OKM version.

If downgrade from 2.3.x or 2.4.0 to 2.2.x is required for some reason, please contact Oracle OKM Support and open a case for assistance.

Note:
A KMA or Hard drive that was manufactured with OKM 2.3.x or 2.4.x can not be downgraded to 2.2.2. OKM Manager will prevent the downgrade.

@Internal only-Reference CR 7060009 for details.
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