KMA/OKM - Issues With x2100 KMA Hard Drives Part Number 542-0440

Asset ID:	1-72-1339716.1
Update Date:	2011-07-21
Keywords:

Solution Type Problem Resolution Sure

Solution 1339716.1 : KMA/OKM - Issues With x2100 KMA Hard Drives Part Number 542-0440

Related Items


Oracle Key Manager

Related Categories


PLA-Support>Sun Systems>TAPE>Backup Software-Filesystems>SN-TP: Encryption

In this Document
  Symptoms
  Changes
  Cause
  Solution

Oracle Confidential (PARTNER). Do not distribute to customers
Reason: Confidential for Partners and Oracle Support personnel

Applies to:

Oracle Key Manager - Version: 2.0.0 and later [Release: 2.0 and later ]
Information in this document applies to any platform.

Symptoms

KMA fails after a new disk drive is install. It will fail to boot up fully and Console display will report the following error:
Console login services cannot run
requesting System Maintenance Mode

Changes

Manufacturing change.

Cause

Drive manufactured with wrong build for x2100 SSP being done on disks.

Solution

A collaboration SR needs to be created with details of the problem and reference made to this knowledge document.
Need to request disk be built by engineering. Contact "KIM,RICHARD" <[email protected]> for a replacement disk.

Note:
X2200 and x4170 disk does not have an issue order those via normal process.

Manufacturing is in the process of doing a purge of the defective disk drives.

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