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Asset ID: 1-72-1339386.1
Update Date:2011-07-27
Keywords:

Solution Type  Problem Resolution Sure

Solution  1339386.1 :   V480/V490 Memory Failure (POST errors and diagnostics)  


Related Items
  • Sun Fire V490 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>Workgroup Servers>SN-SPARC: SF-Vx80
  •  
  • .Old GCS Categories>Sun Microsystems>Servers>Entry-Level Servers
  •  




In this Document
  Symptoms
  Cause
  Solution


Created from <SR 3-4060432401>

Applies to:

Sun Fire V490 Server - Version: Not Applicable and later   [Release: N/A and later ]
Information in this document applies to any platform.

Symptoms

=== ODM Issue Clarification ===
Memory DIMM module has failed which resuted in server being hung.


=== ODM Issue Verification ===
2:0>WARNING: TEST = Block Memory
2:0>H/W under test = CPU0, All CPU0 Memory
2:0>MSG = Data or Instruction Access Error,
Trap Type 00000000.00000063
Trap PC ffffffff.f0124bb0
Trap Level 00000000.00000001
AFSR 00100002.00000034
AFAR 00000020.4334da90
2:0>END_WARNING

2:0>ERROR: TEST = Block Memory
2:0>H/W under test = CPU2 Bank 0 Dimm 1, J7901 side 1
2:0>Repair Instructions: Replace items in order listed by 'H/W under test' above.
2:0>MSG = DIMM failure Bank 0 DIMM 1 Pin 145
2:0>END_ERROR

Cause


=== ODM Cause Determination ===
DIMM failure


=== ODM Cause Justification ===
2:0>ERROR: TEST = Block Memory
2:0>H/W under test = CPU2 Bank 0 Dimm 1, J7901 side 1

Solution


=== ODM Solution / Action Plan ===

DIMM must be replaced following the instructions sent to the FE.
After replacement an extended POST must be performed to verify the HW status.

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