Asset ID:	1-72-1332325.1
Update Date:	2011-06-27
Keywords:

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Solution Type  Problem Resolution Sure

Solution  1332325.1 :   SL3000 - Log Snapshot is Not Collecting Bot Logs With 3.00 Microcode  

With 3.0 firmware, when a log snapshot all command is issued, no bot logs are collected and included in the log snapshot file.

In this Document
  Symptoms
  Changes
  Cause
  Solution

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Applies to:

Sun StorageTek SL3000 Modular Library System - Version: Not Applicable to Not Applicable - Release: N/A to N/A
Information in this document applies to any platform.

Symptoms

No bot logs are included in the snapshot file.

Changes

This problem appeared with FRS_3.00 library firmware.

Cause

This bug got introduced during development of FRS_3.00 code release. 

Solution

Work around:
If the library or the HBCR card is rebooted, make sure to reboot both bots (in the 2 bot library or the single bot in the one bot library) so the bots announce presence to the HBCR.

Fix:
This will be fixed in 3.5 code.  No ETA at this time.

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