SL8500 - ACSLS CAP Not Accepting Tapes

Asset ID:	1-72-1332076.1
Update Date:	2011-06-22
Keywords:

Solution Type Problem Resolution Sure

Solution 1332076.1 : SL8500 - ACSLS CAP Not Accepting Tapes

Related Items


Sun StorageTek SL8500 Modular Library System

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL3000-8500 Library

The customer added 10 cartridges to the CAP and they would not be picked up by any robots.

In this Document
  Symptoms
  Changes
  Cause
  Solution

Created from <SR 3-3844550827>

Applies to:

Sun StorageTek SL8500 Modular Library System - Version: Not Applicable and later [Release: N/A and later ]
Information in this document applies to any platform.

Symptoms

The customer could not get the robots to pick up new cartridges from the CAP.

Changes

There were no changes made to the system.

Cause

The labels on the tape media were duplicates, i.e. they existed on the cartridges that were already loaded in the SL8500 library. Hence the robot would merely scan them and correctly rejecting them. The product is therefore working as designed.

Solution

Use unique numbers / characters to label the cartridges.

Attachments

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