Disk Drive Fan Failure

Asset ID:	1-72-1331928.1
Update Date:	2011-06-23
Keywords:

Solution Type Problem Resolution Sure

Solution 1331928.1 : Disk Drive Fan Failure

Applies to:

Sun Enterprise 3500 Server - Version: Not Applicable and later [Release: N/A and later ]
Information in this document applies to any platform.

Symptoms

Disk drive fan failure messages seen in /var/adm/messages* and prtdiag

=== Issue Verification ===

From prtdiag -v:

========================= Environmental Status =========================
Keyswitch position is in Normal Mode
System Power Status: Redundant
System LED Status: GREEN YELLOW GREEN
WARNING ON ON BLINKING

Fans:
-----
Unit Status
---- ------
Disk FAIL

Detected System Faults
======================
Disk Drive Fan failure
        Detected Fri Jun 3 21:37:59 2011
PROM detected failure
        Detected Fri Jun 3 21:37:59 2011


From /var/adm/messages*

Jun 3 12:46:12 xxxx unix: WARNING: Disk Drive fan failure detected

Cause

The E3500 Fan tray that sits below the Disk Drive assembly has failed or is failing.
These Fans provide cooling to the FCAL disks, therefore, the error messages indicate Disk Drive Fan Failure. The Fan Tray is a complete FRU with 3-Fan Assembly.

Solution

=== Action Plan ===

FE on-site must replace the 3-Fan Tray Assembly with part number 540-3566 [F]

Attachments

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