VSM - Fenced AVM card due to FSCF40A

Asset ID:	1-72-1328980.1
Update Date:	2011-06-10
Keywords:

Solution Type Problem Resolution Sure

Solution 1328980.1 : VSM - Fenced AVM card due to FSCF40A

Applies to:

Sun StorageTek VSM System - Version: 5 and later [Release: 5.0 and later ]
Sun StorageTek VSM System - Version: 4 to 5C [Release: 4.0 to 5.0]
Information in this document applies to any platform.

Symptoms

VTSS reported FSCF40A
VTSS might have fenced off a cache card (AVM or ANV)

Cause

Bad component on the cache card

#define FSCF40A_CC_PRI_UNCORRECTABLE_EDAC_ERROR 0xF40A

CSE: @SAME
ENG: SDRAM controller associated with the primary cache
access detected an uncorrectable EDAC error on a read.

Possible failing FRUs: AVM, ANV

Solution

These are the steps needed to verify the correct card was identified.
1. Acquire a set of base files from the VTSS.
2. Place files on zenobia.
3. Run the crunch_it all routine on base files.
4. Review hic.dmp to verify the VTSS did fence a cache card:
EX: Found PSA Action has taken place
--------------------------------
10/12/16 09:30:31 PSA 0xf40a INIT FENCE 0100 36 - CU.2.AVM1
5. Note card type, date and time of error
6. Run xfsc f40a which will make a f40a.out file
7. Review f40a.out file and verify the cache card the machine fenced is correct.
8. review crnt_fru.lst file and note part number of failed cache card.
9. Create field task for local to replace fenced cache card.

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