Sun Microsystems, Inc.  Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-72-1328713.1
Update Date:2011-06-16
Keywords:

Solution Type  Problem Resolution Sure

Solution  1328713.1 :   CMU Upgrade Fails with SCF-8002-LX and SCF-8002-K2 MSG-IDs  


Related Items
  • Sun SPARC Enterprise M9000-64 Server
  •  
  • Sun SPARC Enterprise M9000-32 Server
  •  
  • Sun SPARC Enterprise M8000 Server
  •  
  • Sun SPARC Enterprise M4000 Server
  •  
  • Sun SPARC Enterprise M5000 Server
  •  
Related Categories
  • PLA-Support>Sun Systems>SPARC>Enterprise>SN-SPARC: Mx000
  •  
  • .Old GCS Categories>Sun Microsystems>Servers>OPL Servers
  •  


FMA errors SCF-8002-LX and SCF-8002-K2 are seen while adding 3.0GHz/12MB SPARC64 VII+ CPU Module

In this Document
  Symptoms
  Cause
  Solution
  References


Created from <SR 3-3790386561>

Applies to:

Sun SPARC Enterprise M9000-64 Server - Version: Not Applicable and later   [Release: N/A and later ]
Sun SPARC Enterprise M8000 Server - Version: Not Applicable and later    [Release: N/A and later]
Sun SPARC Enterprise M9000-32 Server - Version: Not Applicable and later    [Release: N/A and later]
Sun SPARC Enterprise M4000 Server - Version: Not Applicable and later    [Release: N/A and later]
Sun SPARC Enterprise M5000 Server - Version: Not Applicable and later    [Release: N/A and later]
Information in this document applies to any platform.

Symptoms

While running diagnostics on the new CMU, the following errors are seen:

Diagnostic tests for CMU#8 have started.
[This operation may take up to 60 minute(s)]
(progress scale reported in seconds)
Jun  8 17:44:49 host fmd: SOURCE: sde, REV: 1.16, CSN: AKDXX  EVENT-ID: 8d9c21c6-0b3b-419f-8d73-3a8922d32e3e Refer to http://www.sun.com/msg/SCF-8002-LX for detailed information.
Jun  8 17:45:26 host fmd: SOURCE: sde, REV: 1.16, CSN: AKDXX  EVENT-ID: 3e347a33-7605-4658-80ce-749975ff518c Refer to http://www.sun.com/msg/SCF-8002-LX for detailed information.
Jun  8 17:45:33 host fmd: SOURCE: sde, REV: 1.16, CSN: AKDXX  EVENT-ID: 52689a6c-86a6-4e0c-90ef-064478c4e490 Refer to http://www.sun.com/msg/SCF-8002-K2 for detailed information.
Jun  8 17:45:39 host fmd: SOURCE: sde, REV: 1.16, CSN: AKDXX  EVENT-ID: d504284b-2bba-447a-a61a-786ff28c5083 Refer to http://www.sun.com/msg/SCF-8002-K2 for detailed information.
Jun  8 17:45:46 host fmd: SOURCE: sde, REV: 1.16, CSN: AKDXX  EVENT-ID: fd59e359-9fad-4dc9-9e9c-837188734638 Refer to http://www.sun.com/msg/SCF-8002-K2 for detailed information.
Jun  8 17:46:07 host fmd: SOURCE: sde, REV: 1.16, CSN: AKDXX  EVENT-ID: e1e22b61-8e85-4335-b385-8a5a14c25880 Refer to http://www.sun.com/msg/SCF-8002-LX for detailed information.

In addition, monitor logs shows the following messages:
Jun  8 17:44:56 host Alarm: /CMU#8/CPUM#0,/CMU#8:SCF:TWI access error
Jun  8 17:45:37 host Alarm: /CMU#8/CPUM#0,/CMU#8:SCF:TWI access error
Jun  8 17:45:50 host Alarm: /CMU#8/CPUM#1:SCF:Abnormal reaction of LSI (compare)
Jun  8 17:45:59 host Alarm: /CMU#8/CPUM#2:SCF:Abnormal reaction of LSI (compare)
Jun  8 17:46:03 host Alarm: /CMU#8/CPUM#3:SCF:Abnormal reaction of LSI (compare)
Jun  8 17:46:04 host monitor_msg: SCF:Power on retry
Jun  8 17:46:15 host Alarm: /CMU#8/CPUM#0,/CMU#8:SCF:TWI access error
Jun  8 17:46:24 host monitor_msg: SCF:maintenance event (FRU test failed: /CMU#8)
Jun  8 17:46:37 host Alarm: /CMU#8/CPUM#0,/CMU#8:SCF:TWI access error
Jun  8 17:46:38 host monitor_msg: SCF:maintenance event (FRU addition procedure failed: /CMU#8)

Cause

Per <Document 1145383.1>, the minimum XCP version required for the
CMU 3.0GHz/12MB SPARC64 VII+ CPU Module is XCP 1100. A XCP version below 1100 will cause the above symptoms.

Solution

Upgrade to XCP version 1100 or higher.  See <Document 1002631.1> for XCP version and download information.

References

<NOTE:1002631.1> - Sun SPARC[TM] Enterprise M3000, M4000, M5000, M8000, M9000 XSCF Control Package (XCP) Firmware Image Software Version Matrix Information
<NOTE:1145383.1> - SPARC Enterprise M3000/M4000/M5000/M8000/M9000 Server Matrix for Hardware, Firmware and Software

Attachments
This solution has no attachment
  Copyright © 2012 Sun Microsystems, Inc.  All rights reserved.
 Feedback