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Asset ID: 1-72-1323665.1
Update Date:2012-07-16
Keywords:

Solution Type  Problem Resolution Sure

Solution  1323665.1 :   T10000A - Unable to Acquire Encryption Key for Drive  


Related Items
  • Sun StorageTek T10000A Tape Drive
  •  
Related Categories
  • PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK T-Series Drive
  •  




In this Document
Symptoms
Cause
Solution


Applies to:

Sun StorageTek T10000A Tape Drive - Version Not Applicable and later
Information in this document applies to any platform.
Checked for relevance on 16-July-2012.

Symptoms

This is a Failure Page
Error Message : Encryption data not found for the given Serial Number. Please try again.

Unable to get encryption key
Encryption key not available

Cause

Not all T10000A drives are encryption capable.

Solution

All T10000A drives are NOT encryption capable.  Some of the 2 gigabyte drive do not encrypt.

The part numbers for the non-encryption capable drives are:
313365803, 2Gb non-RoHS.
315447403, 2Gb RoHS non encryption capable.

314471402, 2Gb Non RoHS   FRU  non-encryption.
315448802, 2Gb RoHS  FRU non-encryption.
====================================
Encryption capable drive PN is:
315466601, 2gb RoHS Encryption

All 4 gigabyte drives are encryption capable.

9x40/T10000 - Process to Create Encryption License for Drives Using KMS 2.x (Doc ID 1020924.1)



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