Sun Storage 7000 Unified Storage System: An unanticipated system error occurred: <function-name> attempted to return <new-max> bytes, exceeding maximum of <current-max> bytes

Asset ID:	1-72-1208953.1
Update Date:	2012-07-04
Keywords:

Solution Type Problem Resolution Sure

Solution 1208953.1 : Sun Storage 7000 Unified Storage System: An unanticipated system error occurred: attempted to return bytes, exceeding maximum of bytes

Applies to:

Sun Storage 7110 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7210 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7310 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Sun Storage 7410 Unified Storage System - Version Not Applicable to Not Applicable [Release N/A]
Information in this document applies to any platform.

Symptoms

BUI or aksh cli operation might fail with the following error

Unanticipated error or software defect

Native message: <function-name> attempted to return <new-max> bytes, exceeding maximum of <current-max> bytes

Cause

This is due to one of the bugs listed below, to identify the relevant bug id match the function-name in the error message.

<SUNBUG: 6887234> routing.list() Fixed in 2010.Q1
<SUNBUG: 6968819> dataset.read() Pending release in 2010.Q3
<SUNBUG: 6959100> iscsit.listInitiators() Fix is being planned

Solution

Upgrade the software if your bug status is fixed released. Otherwise you need to file a support Service Request (SR) for this issue.

Internal only:
Workaround:
Check if you can reduce content that was being read and the error occurred, or ..
Increase the akd/rpc_rmax size value. `svccfg -s akd setprop akd/rpc_rmax = '<value>'` but has performance implications.
If customer is hitting a new function and is not in the above list, file a RPE CR and update this KA.

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