Asset ID: |
1-72-1020345.1 |
Update Date: | 2012-05-23 |
Keywords: | |
Solution Type
Problem Resolution Sure
Solution
1020345.1
:
SL500 - SILKs License Management Option Not Being Displayed
Related Items |
- Sun StorageTek SL500 Modular Library System
|
Related Categories |
- PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: SL500 Library
|
PreviouslyPublishedAs
256608
Applies to:
Sun StorageTek SL500 Modular Library System - Version Not Applicable and later
All Platforms
Checked for relevance on 24-May-2012.
Symptoms
Not able to install SILKs license.
License Management option not being seen.
Missing vendor type in frame information.
Vendor value has not been set on machines that do not display the License Management option.
Changes
Logged into CLI and did a frameinfo print and the result was showing the Vendor ID was missing.
ADVSRV>> frameinfo print
Frame Information:
Frame Serial Number: 559000100310
World Wide Name (WWN): 500104f0008df435
Vendor:
Below is an example of what is expected:
SERVICE>> frameinfo print
Frame Information:
Frame Serial Number: 559000201953
World Wide Name (WWN): 500104f0009cf587
Vendor: STK
Cause
Investigation has shown that the Vendor ID value has not been set on machines that do not display the License Management option.
Solution
The SLC License Management option depends on the Vendor ID of the machine.
The vendor string is written in the motherboard of the machine during the manufacturing process. If the machine is a "STK" or "SUN" vendor type, then the License Management option is displayed.
This problem has been resolved with 1373 code in the SL500.
Note: The code is available on the SAC under SL500. Only available to Service Personnel.
Taken from 1373 release notes under Version Fixes, Sev 2, Fix 3a:
3. Licensing Fixes
a) Certain older libraries did not have the vendor string set correctly – resulting in the SLC Licensing tab not being displayed as well as general licensing failures. This occurs on older libraries initially shipped with 1026 level of code (or older) and all of the code upgrades of 1048, 1068, 1070, or 1092 have been skipped.
A machine in this state is identified by the vendor string being blank in either the CLI frameinfo display or the SLC Properties vendor field. This release correctly sets the vendor string to “STK” on Sun branded machines
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