L20/L40/L80/L180/L700 - Service Required Light On

Asset ID:	1-72-1018383.1
Update Date:	2012-07-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1018383.1 : L20/L40/L80/L180/L700 - Service Required Light On - Library Fails to Initialize

Related Items


Sun StorageTek L180 Tape Library
 Sun StorageTek L20 Tape Library
 Sun StorageTek L700e Tape Library
 Sun StorageTek L1400 Tape Library
 Sun StorageTek L40 Tape Library
 Sun StorageTek L80 Tape Library

Related Categories


PLA-Support>Sun Systems>TAPE>Tape Hardware>SN-TP: STK Legacy Drive and Library
 .Old GCS Categories>Sun Microsystems>Storage - Tape>Libraries - L-Series

PreviouslyPublishedAs
229895

Applies to:

Sun StorageTek L700e Tape Library - Version: Not Applicable and later   [Release: N/A and later ]
Sun StorageTek L80 Tape Library - Version: Not Applicable and later    [Release: N/A and later]
Sun StorageTek L1400 Tape Library - Version: Not Applicable and later    [Release: N/A and later]
Sun StorageTek L180 Tape Library - Version: Not Applicable and later    [Release: N/A and later]
Sun StorageTek L20 Tape Library - Version: Not Applicable and later    [Release: N/A and later]
All Platforms
Checked for relevance on 24-Jan-2012.

Symptoms

Service required light is on
Initialization failed
Initialization failed message from library panel
Blank screen after pressing MENU button

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
Use the following steps to resolve problem:
1. Check the FSC logs to help determine the error
2. Check location of hand assembly for possible robotics Initialization problem
3. Attempt to re-IPL the library with a Power ON Reset
4. Check cable connections to MPC and MPB
5. Replace MPC or MPB as required

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