![]() | Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition | ||
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Solution Type Problem Resolution Sure Solution 1014837.1 : Tape - How to Test for Configuration Problems that Can Cause 3E24 Errors
PreviouslyPublishedAs 222245
Applies to:Sun StorageTek T10000 Tape Drive - Version: Not Applicable and later [Release: N/A and later]Sun StorageTek 9840 Tape Drive - Version: Not Applicable and later [Release: N/A and later] LTO Tape Drive - Version: Not Applicable and later [Release: N/A and later] Sun StorageTek 9940B Tape Drive - Version: Not Applicable and later [Release: N/A and later] All Platforms Checked for relevance on 22-Mar-2011. SymptomsThe 3E24 error is from the library being told to move a tape from the drive when the drive is loaded and ready and not showing any signs over the TTI that it is unloading.FSC3E24 Configuration problems CauseThis error is usually only seen for one of two reasons:1. The application is not unloading the drive when the drive operations are done with the tape. 2. A configuration problem where there is a mismatch between the library configuration of the drive elements and the applications. SolutionSteps to FollowA simple test for a configuration error is to be sure a mount and dismount of each drive, ONE drive at a time, works and that the drive gets unloaded from the host properly. 1. If there is a mismatch in the configuration, the drive will not come ready to the host because the host is really waiting for an empty drive to come ready. This is not so easy to detect when all drives are loaded and backups running! 2. If the unload has been issued to a drive and the library is told to move this tape, but the drive is still unloading, the library will wait for this drive as long as the drive reports in status that it is rewinding or unloading! DLT, 9840, LTO, How to test for configuration problems that can cause 3E24 errors, Library Configuration, Application Configuration, L700, L180, 9940 Previously Published As STKKB26189 Attachments This solution has no attachment |
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