L1400/L700/L180 - Library will not mount tape into drive

Asset ID:	1-72-1014045.1
Update Date:	2012-07-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1014045.1 : L1400/L700/L180 - Library will not mount tape into drive

Applies to:

Sun StorageTek L700 Tape Library - Version Not Applicable and later
Sun StorageTek L1400 Tape Library - Version Not Applicable and later
Sun StorageTek L180 Tape Library - Version Not Applicable and later
All Platforms
Checked for relevance on 26-July-2012.

Symptoms

Arm is not moving, stays in front of drive
FSC3E2C
FSC3E1D
FSC3106

Changes

{CHANGE}

Cause

FSC3E1D: Drive detected Media error. FRU's = cart, 79%; drive 20%; logical error 1%.
FSC3E2C: Drive wait for load failed. FRU's = drive 90%; logical error 10%.

Library operator panel shows drive status as "cartridge in," but drive never fully mounts the tape
Bad media resulted in load failure.

Solution

Resolution
Resolution Steps
1. Remove cartridge from drive.

2. Inspect cartridge for any damage. If it is damaged remove cartridge from the library.

3. If cartridge seems to be okay, test by mounting tape on another drive. If problem persists remove cartridge from the library.

4. Test mounting on drive with known good cartridge. Replace drive if this fails.

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