Sun Fire[TM] E2900/V1280: mpt driver fails to attach to PCI-X Dual Ultra-320 SCSI HBA (Jasper320)

Asset ID:	1-72-1012604.1
Update Date:	2012-07-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1012604.1 : Sun Fire[TM] E2900/V1280: mpt driver fails to attach to PCI-X Dual Ultra-320 SCSI HBA (Jasper320)

Applies to:

Sun Fire V1280 Server
Sun Fire E2900 Server
All Platforms

Symptoms

With firmware revision 5.19.0-4 and also 5.18.3, if POST is run with "diag-level" set to "max" in OBP and/or "bootmode" is set to "diag" in "lom" with a Jasper320 HBA (pn# 375-3191) installed in the system, the HBA would not get recognised in OBP, thus failing to load the "mpt" driver during Solaris bootup.

Cause

The described configuration

Solution

A fix is availabe with patch 114526-06 firmware 5.19.5 or higher release and with patch 114527-01 firmware 5.20.0 or higher release.

Additional Information
Following errors are seen during Solaris[TM] bootup :

Sep 14 10:18:20 ct41-c1-1 mpt: [ID 576234 kern.warning] WARNING: ID[SUNWpd.mpt.attach.4011]
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 408789 kern.warning] WARNING: mpt3: fault detected in device; service unavailable
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 451854 kern.warning] WARNING: mpt3: firmware load failed
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 408822 kern.info] mpt3: fault detected in device; service still unavailable
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 611667 kern.info] mpt3: hard reset failed
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 408822 kern.info] mpt3: fault detected in device; service still unavailable
Sep 14 10:18:25 ct41-c1-1 genunix: [ID 611667 kern.info] mpt3: mpt ioc initialization failed
Sep 14 10:18:25 ct41-c1-1 0x09attach failed
Sep 14 10:18:25 ct41-c1-1 mpt: [ID 576234 kern.warning] WARNING: ID[SUNWpd.mpt.attach.4011]
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 408822 kern.info] mpt2: fault detected in device; service still unavailable
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 611667 kern.info] mpt2: firmware load failed
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 408822 kern.info] mpt2: fault detected in device; service still unavailable
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 611667 kern.info] mpt2: hard reset failed
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 408822 kern.info] mpt2: fault detected in device; service still unavailable
Sep 14 10:19:19 ct41-c1-1 genunix: [ID 611667 kern.info] mpt2: mpt ioc initialization failed
Sep 14 10:19:19 ct41-c1-1 0x09attach failed
Sep 14 10:19:19 ct41-c1-1 mpt: [ID 576234 kern.warning] WARNING: ID[SUNWpd.mpt.attach.4011]
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 408822 kern.info] mpt3: fault detected in device; service still unavailable
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 611667 kern.info] mpt3: firmware load failed
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 408822 kern.info] mpt3: fault detected in device; service still unavailable
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 611667 kern.info] mpt3: hard reset failed
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 408822 kern.info] mpt3: fault detected in device; service still unavailable
Sep 14 10:19:59 ct41-c1-1 genunix: [ID 611667 kern.info] mpt3: mpt ioc initialization failed
Sep 14 10:19:59 ct41-c1-1 0x09attach failed

When probe-scsi-all is run at the ok prompt, following messages are seen :

{0} ok probe-scsi-all

/ssm@0,0/pci@19,700000/scsi@3,1 <-----Failed
ERROR: LSI1030: Reset Error. IOC State Not Ready.
Can't open SCSI host adapter
/ssm@0,0/pci@19,700000/scsi@3
ERROR: LSI1030: Reset Error. IOC State Not Ready.
Can't open SCSI host adapter

Product
Sun Fire V1280 Server
Sun Fire E2900 Server

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The fix is available in 5.19.5 and 5.20.0. Additional details are documented in the bug for recovering this failure at the "ok" prompt using OBP/Forth commands

jasper320, jasper, lw8, mpt, LSI1030, Reset, probe-scsi-all, e2900, v1280

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