![]() | Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition | ||
|
|
![]() |
||||||||||||
Solution Type Problem Resolution Sure Solution 1011087.1 : Sun StorEdge SE3510FC: Path sometimes fails to recover when fibre cable is unplugged/plugged
PreviouslyPublishedAs 215258 Symptoms Unplug and plug fibre cable on host port directly attached to a Sun StorEdge SE3510FC: the port sometimes remains "NOT CONNECTED". The path remains unusable, as if the cable has not been plugged in. Consequently, multipathing software, such as STMS or VxDMP, would not be able to re-enable the corresponding affected path. The problem does not occur consistently. Lab reproduction shows that most of the time the path resumes operation as expected, but upon multiple attempts of unplug/plug, sometimes the path does not resume. This problem has been observed with: - StorEdge SE3510FC dual pathed, direct attached, loop mode, with firmware 3.27R Upon replugging the fibre cable, the FC port was shown to be ONLINE by qlc driver as logged in /var/adm/messages, but "luxadm -e port" would show the port to be "NOT CONNECTED". Resolution Unplug/plug fibre to Sun StorEdge SE3510FC path sometimes fails to recover. CR 6329824 describes this problem. A simple workaround is available. The sole objective of this article is to document this workaround. Relief/Workaround Alternatively, the command "luxadm -e forcelip" on the affected port would also resume the path's operation. Symptoms to look out for:
qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(2): Loop OFFLINE : : fctl: [ID 517869 kern.warning] WARNING: 162=>fp(2)::OFFLINE timeout scsi: [ID 107833 kern.warning] WARNING: /pci@8,700000/SUNW,qlc@5,1/fp@0,0/ssd@w226000c0ff901ef4,0 (ssd12): transport rejected (-2) scsi: [ID 243001 kern.info] /pci@8,700000/SUNW,qlc@5,1/fp@0,0 (fcp2): offlining lun=0 (trace=0), target=a6 (trace=2800004)
qlc: [ID 686697 kern.info] NOTICE: Qlogic qlc(2): Loop ONLINE
Found path to 3 HBA ports /devices/pci@8,700000/SUNW,qlc@5/fp@0,0:devctl CONNECTED /devices/pci@8,700000/SUNW,qlc@5,1/fp@0,0:devctl CONNECTED <--- /devices/pci@8,600000/SUNW,qlc@2/fp@0,0:devctl CONNECTED
Found path to 3 HBA ports /devices/pci@8,700000/SUNW,qlc@5/fp@0,0:devctl CONNECTED /devices/pci@8,700000/SUNW,qlc@5,1/fp@0,0:devctl NOT CONNECTED <--- /devices/pci@8,600000/SUNW,qlc@2/fp@0,0:devctl CONNECTED
Additional Information CR 6329824 host port to SE3510FC sometimes "NOT CONNECTED" when fibre is unplugged and replugged. Product Sun StorageTek SAN 4.4.4 Software Sun StorageTek SAN 4.4.3 Software Sun StorageTek SAN 4.4.2 Software Sun StorageTek SAN 4.4.1 Software Sun StorageTek SAN 4.4 Software Sun StorageTek 3510 FC Array Internal Comments For internal Sun use only. Service Request ID: 10717406 Escalation ID: 1-10227455 Solution ID: 1-12732039 See Also: CR 6208790, CR 6260549, CR 6267754 CR6208790 "STMS path does not back to online when the cable is reconnected on SE3510" documented the problem to be specific to the STMS. CR6206907 "Luxadm shows the state as "Not Connected" in a 3510 even after the fibre is plugged back to the HBA" further explored the same problem but investigation was stalled as Incomplete/Need More Info. The corresponding escalation has since been closed as not reproducible. CR6329824 "host port to SE3510FC sometimes "NOT CONNECTED" when fibre is unplugged and replugged" was filed again on the same problem with a reproducible case, while demonstrated that vxdmp would also yield the same symptoms, therefore eliminated multipathing drivers as part of the problem. To avoid confusing the customer, Doc 79467 was removed from SunSolve and archived since evidences presented in the doc were inconclusive.< This doc is created for the sole purpose of documenting the WORKAROUND. It is not the intention of this doc to discuss the possible causes of the bug, see the various bug reports for details of investigation. When the true cause for the numerous bugs logged for this issue is found, a review/consolidation between Doc 79467 and this doc should occur. SE3510FC, minnow, SAN Foundation Software, SFS, leadville, NOT CONNECTED Previously Published As 83021 Change History Date: 2005-10-27 User Name: 95826 Action: Approved Comment: - verified metadata - changed review date to 2006-10-26 - checked for TM - added 'Sun' into 'Sun StorEdge' - checked audience : contract Publishing Version: 3 Date: 2005-10-27 User Name: 95826 Action: Accept Comment: Version: 0 Attachments This solution has no attachment |
||||||||||||
|