Sun Storage 3511 SATA Array
 
Sun Storage 3310 Array
 
Sun Storage 3510 FC Array
 
Sun Storage 3320 SCSI Array
 

PLA-Support>Sun Systems>DISK>Arrays>SN-DK: SE31xx_33xx_35xx
 
.Old GCS Categories>Sun Microsystems>Storage - Disk>Modular Disk - 3xxx Arrays
 

Applies to:

Symptoms

{SYMPTOM}

Occasionally, as a result of some maintenance operation or cloning NVRAM from one Sun Storage
3310/3320/3510/3511 array to another, the following two issues may occur:

1. Multiple arrays will exhibit the same Ethernet or MAC address.
2. The unique worldwide names may change resulting in change of DIDs (device
ids) which are used for SunCluster configurations.

This document will explain why this problem happens, and includes steps to resolve it.

Changes

{CHANGE}

The Controller Unique Identifier, hence referred to as CUI, is used to create Ethernet (MAC) addresses and worldwide names.

The CUI is by default generated from the chassis serial number. On a working array, if this CUI is changed, 

both the MAC address as well as the worldwide names will change thereby causing problems at the host end.

For smooth operation of the array, we must ensure that the CUI always remains the same after any maintenance activity.

Cause

{CAUSE}

Explanation for the above two issues:

1. Multiple arrays will exhibit the same Ethernet or MAC address.

This problem may happen when we use the cloning feature of these type of arrays where we can duplicate

the NVRAM settings from one array to another. We can save the NVRAM or the configuration details

from one array and use this to create the same configuration on the other array.

By doing this, we also duplicate the CUI and the MAC address. Hence we could have more than one array with the same MAC address.

2. The unique worldwide names may change resulting in change of DIDs (device ids) which are used for SunCluster configurations.

All the controller FRUs that come from Logistics have their controller unique identifier field set to "0" .

When a new controller is used as a replacement FRU, it inherits the "unique identifier" from the primary controller,

in the case of a dual controller configuration, or the chassis serial number becomes the controller unique identifier,

in the case of a single controller or scenarios where the primary controller is also having problems.

The bottom line is that during a controller replacement or cloning, we must ensure that the CUI

is set to the same value as the array chassis serial number. Failing to do so will result in either multiple arrays

having the same Ethernet address, or the worldwide names of the logical drives will change.

Solution

Resolution

If one of these problems occurs, perform the following steps to resolve this issue :

1. Telnet to the SE3310/SE3320/SE3510/SE3511 array
2. At the Main Menu, select "View and Edit configuration parameters"
3. On the resulting menu, select "Controller Parameters"
4. From the "Controller Parameters" menu, select
   "Controller Unique Identifier "
5. Enter the value 0 to automatically read the chassis serial number from the midplane or type the hex value for the original serial number of the chassis (use this method when the midplane has been replaced)
6. Reset the array

NOTE 1: If the midplane is replaced, then the controller unique identifier will change and in this case, if we are running SunCluster,

then we would have to manually recreate the DIDs for SunCluster to work normally.

NOTE 2: A non-zero value should be specified only if the chassis has been replaced but the original CUI

has to be retained: for example, in a SunCluster configuration to maintain the same DIDs.

This practice is not recommended as it can lead to problems and confusion in the future.

On the next available outage, the DIDs must be manually fixed for the Cluster to work normally.

Additional Information:

See the Sun StorEdge 3000 Family FRU Installation Guide: 816-7326 for additional data on controller, midplane and chassis replacements.


minnow, 3510, 3310, 3511, 3320, MAC, ethernet, nvram, controller, unique-identifier

Change History
Date: 2010-07-06
User Name: [email protected]
Action: Currency & Update

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