Sun Storage 9970 System
 
Sun Storage 9980 System
 

PLA-Support>Sun Systems>DISK>HighEnd Arrays>SN-DK: HDS_99xx
 
.Old GCS Categories>Sun Microsystems>Storage - Disk>Datacenter Disk
 

Applies to:

Symptoms

 The installation of new or additional hard disk drives (HDDs) into a Sun StorEdge[TM] 99x0 system fails with ONL0813E and the new PG/HDDs are left "blocked."

Cause

 The procedure to add new HDDs (disks) and Parity Groups into a Sun StorEdge 99x0 system includes a step to select and configure the capacity of the new HDD. If the incorrect capacity is selected, the procedure continues but the new devices are left "blocked" and the ONL0813E error is displayed. Additionally, error "A7E1" will be logged into the SSB logs: SSB EC = A7E1 PDEV Type unmatch A7E1 means that there is an inconsistent HDD type installation. This issue relates to new HDDs being added/installed and NOT to HDDs being replaced.

Solution

Unconfigure the incorrectly configured new HDDs. (A red light should appear on the HDDs.) Eject and re-insert the HDDs into the HDU, and configure them with the correct capacity.

Refer to the Maintenance Manual for more details.

Product
Sun StorageTek 9980 System
Sun StorageTek 9970 System

Internal Comments
This issue relates to new HDDs being added/installed and NOT to existing
HDDs being replaced. For replacement issues with this error code, existing
documentation exists within the HDS Knowledge Base.

ONL0813E, se9970, se9980, install
Previously Published As
76915

Change History
Date: 2006-08-09
User Name: 71396
Action: Add Comment
Version: 0
Date: 2006-04-19
User Name: 71396
Action: Add Comment
Version: 0
Date: 2004-06-23
User Name: c8840
Action: Approved
Comment: I edited this document and then submitted it for publication.
Version: 0
Date: 2004-06-23
User Name: c8840
Action: Accepted
Comment:
Version: 0
Date: 2004-06-21
User Name: 47940
Action: Approved
Comment: I have added the SSBlog description in the document.
Version: 0
Date: 2004-06-17
User Name: 47940
Action: Add Comment
Comment: I have added just a comment concerning the meaning of the SSBlog AE71.
Version: 0
Date: 2004-06-17
User Name: 47940
Action: Accepted
Comment:
Version: 0
Date: 2004-06-17
User Name: 34660
Action: Approved
Comment: created this tiny SE99x0 srdb - (apollo 'solution' creation not yet working)
Version: 0
Date: 2004-06-17
User Name: 34660
Action: Created
Comment:
Version: 0
Product_uuid
c2428fbe-8ab7-41d0-8b6e-ab489823c9d4|Sun StorageTek 9980 System
4ea4b951-9fc9-4f1f-b64e-69572a400fb4|Sun StorageTek 9970 System

This solution has no attachment