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Asset ID: 1-72-1008404.1
Update Date:2012-07-18
Keywords:

Solution Type  Problem Resolution Sure

Solution  1008404.1 :   Reloading ssh keys crashes Sun StorageTek[TM] 5xxx NAS  


Related Items
  • Sun Storage 5310 NAS Appliance
  •  
Related Categories
  • PLA-Support>Sun Systems>DISK>NAS>SN-DK: SE5xxx NAS
  •  

PreviouslyPublishedAs
211488


Symptoms
When regenerating ssh keys with "netserv enable ssh regen" or when reloading keys with "netserv enable ssh reload", the NAS crashes.
The stack trace from dbglog.txt will look similar to the following:
STACK TRACE:
0x141D0B8 ssh.ssh_free+19(FFD7000 7B31870 141D178 400)
0x141D0E8 ssh.ssh_key_free+81(7B31870 754CE2F 141D138 18B412)
0x141D978 ssh.ssh_load_host_keys+EE(2 8 D0A 252677)
0x141D9A8 ssh.ssh_service_update+154(1 1 141DBC4 1)
0x141D9D8 netserv_set_status+0x1FA(4 141DBB8 141DA50 24EA0F)
0x141DA08 command_sv+0xBE(395A98 4 141DBB8 141DA50)
0x141DCB8 oper_cmd_line+0xB6(141DDF8 1 141DF18 11FDA8)
0x141DF18 opercli_main_loop+0x125(0 0 0 0)
0x141DFC8 ssh.ssh_child+28A(FFD7000 FFD7150 0 FFD7000)
0x141DFF8 thread_launcher+0x34(0 141E010 2BED80 39B3B0)


Resolution
The temporary workaround may in fact be the resolution. A PDE escalation has been opened to evaluate the crash.

Relief/Workaround
Have the customer back up the following files that are in /dvol/etc - ssh1host.key, ssh1host.pub, ssh2host.key, ssh2host.pub.
On a Unix or Linux system outside the NAS, create a directory and touch the following files.
bash-3.00$ ls -l
total 0
-rw-rw-r--   1 dt44231  staff          0 Dec 14 12:25 ssh1host.key
-rw-rw-r--   1 dt44231  staff          0 Dec 14 12:25 ssh1host.pub
-rw-rw-r--   1 dt44231  staff          0 Dec 14 12:25 ssh2host.key
-rw-rw-r--   1 dt44231  staff          0 Dec 14 12:25 ssh2host.pub
Ftp them to /dvol/etc on the NAS.
v-se5210a > ls -l /dvol/etc/ssh*
-rw-r--r--    1 root   root        0 Dec 14 12:26 ssh1host.key
-rw-r--r--    1 root   root        0 Dec 14 12:26 ssh1host.pub
-rw-r--r--    1 root   root     1222 Dec 14 10:46 ssh2auth.key
-rw-r--r--    1 root   root      611 Dec 14 10:46 ssh2auth.key.BAK
-rw-r--r--    1 root   root     1222 Dec 06 11:23 ssh2auth.key.bak
-rw-r--r--    1 root   root        0 Dec 14 12:26 ssh2host.key
-rw-------    1 root   root      668 Dec 06 10:53 ssh2host.key.bak
-rw-r--r--    1 root   root        0 Dec 14 12:26 ssh2host.pub
-rw-r--r--    1 root   root      588 Dec 06 11:26 ssh2host.pub.bak
v-se5210a >
v-se5210a > netserv enable ssh regen
ssh is enabled.  #the NAS should return this line
v-se5210a > ls -l /dvol/etc/ssh*
-rw-r--r--    1 root   root      515 Dec 14 12:28 ssh1host.key
-rw-r--r--    1 root   root      317 Dec 14 12:28 ssh1host.pub
-rw-r--r--    1 root   root     1222 Dec 14 10:46 ssh2auth.key
-rw-r--r--    1 root   root      611 Dec 14 10:46 ssh2auth.key.BAK
-rw-r--r--    1 root   root     1222 Dec 06 11:23 ssh2auth.key.bak
-rw-r--r--    1 root   root      668 Dec 14 12:28 ssh2host.key
-rw-------    1 root   root      668 Dec 06 10:53 ssh2host.key.bak
-rw-r--r--    1 root   root      588 Dec 14 12:28 ssh2host.pub
-rw-r--r--    1 root   root      588 Dec 06 11:26 ssh2host.pub.bak
v-se5210a > netserv enable ssh reload
ssh is enabled.  #the NAS should return this line
v-se5210a >


Product
Sun StorageTek NAS OS v4.21
Sun StorageTek 5320 NAS Gateway/Cluster System
Sun StorageTek 5320 NAS Appliance
Sun StorageTek 5320
Sun StorageTek 5310 NAS Gateway/Cluster System
Sun StorageTek 5310 NAS Gateway System
Sun StorageTek 5210 NAS Appliance
Sun StorageTek 5310 NAS Appliance
Sun StorageTek 5220 NAS Appliance

ssh, regen, reload, 5210, 5220, 5320, 5310, netserv
Previously Published As
91544

Change History
Date: 2007-12-18
User Name: 71396
Action: Approved
Comment: Performed final review of article.

Updated trademark and product name.
Product_uuid
d1efaf95-aa3b-11db-8069-080020a9ed93|Sun StorageTek NAS OS v4.21
ef8d4cb2-9cd6-11da-85b4-080020a9ed93|Sun StorageTek 5320 NAS Gateway/Cluster System

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