C4 - Password Limitations in the C4 Tape Library

Asset ID:	1-72-1008169.1
Update Date:	2012-07-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1008169.1 : C4 - Password Limitations in the C4 Tape Library

Applies to:

Sun Storage C4 Tape Library - Version Not Applicable and later
All Platforms
Checked for relevance on 25-June-2012.
EOL Product. Set KB to archive.

Symptoms

The Sun StorEdge[TM] C4 Tape Library management interface accepts strings of more than 7 characters when setting the password but fails to authenticate when the same password is used when logging in.

Changes

{CHANGE}

Cause

{CAUSE}

Solution

Resolution
Use only the first 7 characters of the password string.
For example:

When the user "admin" set the password to "cocacola" (8 characters)

He will need to login with the following password: "cocacol" (7 characters)

If he enters "cocacola" as a password, access is denied.

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