Sun Fire V20z Server
 
Sun Fire V20z Compute Grid Rack System
 
Sun Fire V40z Server
 

PLA-Support>Sun Systems>x64>Server>SN-x64: SERVER 64bit
 

Applies to:

Symptoms

 The LCD panel display incorrectly states that the "Operating System Booting" even though the O/S is loaded.

Changes

 A new or re-installation.

Cause

 The new installation does not have the appropriate platform management drivers installed.

Solution

Enter the Main Content

The operating system itself needs to report its status to the service processor (SP) and therefore to the LCD display.

You must install additional software on the server to communicate the state with the service processor. The package that you need to install is called "NPS."  This package consists of a "jnet" inband TCP/IP kernel driver, a "machine check" kernel driver that watches a few CPU registers for error states. Additionally,  a daemon called "poci" that manages communication between platform and SP over jnet.

In the following we created actual examples for Red Hat Enterprise Linux 3 64 Bit where the needed commands for extraction and installation are noted after the number sign (#). The "ls" commands in the examples are not mandatory but can help for orientation being at the right location. Use A or B or C and continue then with D.

A) Using the original CD shipped with the server

The drivers can be found in the folder /sw_images/platform/BIT/OS/nps/V2.0.0.*/ after extracting the appropriate zip file (nsv*.zip) from the "Sun Fire[TM] V20z Server Network Share Volume CD"  

# mount /mnt/cdrom
# mkdir /tmp/redhat-nsv
# cp /mnt/cdrom/nsv-redhat_V2.0.0.44.zip /tmp/redhat-nsv/
# cd /tmp/redhat-nsv/
# unzip nsv-redhat_V2.0.0.44.zip
# cd sw_images/platform/64bit/red_hat_enterprise_linux_3_as_amd64_smp/nps/V2.0.0.44
# rpm -ivh nps-Red_Hat_Enterprise_Linux_3_AS_AMD64_smp-V2.0.0.44-0.i686.rpm
# /etc/init.d/poci start
# chkconfig --list | grep poci

After everything is in place, you might want to clean up:

 # rm -R /tmp/redhat-nsv/

B) Creating an updated CD from the download site and install from it:

Browse on https://support.oracle.com and get the "Sun Fire V20z Network Share Volume Update" by clicking on the "Download" link on two consecutive pages. Then enter the username and password or register and proceed on until the list of downloadable files appears.

Choose the file with the biggest size and download it. It is called "Support CD iso image". You may want use a CD burning program of your choice to create a CD. Or with a running Linux you can mount the image directly.

# mount -t iso9660 {path-to-iso-file} {mountpoint} -o loop

Assuming the file or the created CD has been mounted to "/mnt/cdrom", use the following commands:

# cd /mnt/cdrom/support/sysmgmt

# ls

# cd /redhat/rhel3

# rpm -ivh nps-Red_Hat_Enterprise_Linux_3_U1_AS_AMD64_smp-V2.*

# /etc/init.d/poci start

# chkconfig --list | grep poci

C) Downloading the driver portion only and install it:

Browse on https://support.oracle.com and get the "Sun Fire V20z Network Share Volume Update" by clicking on the "Download" link on two consecutive pages. Then enter the username and password or register and proceed on until the list of downloadable files appears.

Choose the file "Red Hat drivers portion of NSV" and download it e.g. to the directory "/tmp".

# cd /tmp

# unzip nsv-redhat_V2*.zip

# cd sw_images/platform/64bit/red_hat_enterprise_linux_3_u1_as_amd64_smp/nps/V2*

# ls

# rpm -ivh nps-Red_Hat_Enterprise_Linux_3_U1_AS_AMD64_smp-V2.*

# /etc/init.d/poci start

# chkconfig --list | grep poci

After everything is in place, you might want to clean up:

# \rm -R /tmp/sw_images/

D) Verification that the link between SP and OS is established:

If you log in to the SP, you should get the answer you want:

server1 $ platform get os state
OS communicating with SP

On the display, the following should appear:

OS running

Previously Published As 77435

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