probe-scsi-all may fail without reset-all on all Sun[TM] Systems

Asset ID:	1-72-1005013.1
Update Date:	2012-07-30
Keywords:

Solution Type Problem Resolution Sure

Solution 1005013.1 : probe-scsi-all may fail without reset-all on all Sun[TM] Systems

Applies to:

Sun Netra 1280 Server
Sun Netra 1290 Server
Sun Fire V1280 Server
Sun Fire V440 Server
Sun Fire 3800 Server
All Platforms

Symptoms

'probe-scsi-all' may fail with the following error message (or similar).

{0} ok probe-scsi-all
This command may hang the system if a Stop-A or halt command
has been executed. Please type reset-all to reset the system
before executing this command.
Do you wish to continue? (y/n) y
/pci@1f,700000/scsi@2,1
ERROR: LSI1030: timeout waiting for interrupt status.

ERROR: LSI1030: Could not set initiator ID.

ERROR: LSI1030: timeout waiting for interrupt status.

ERROR: LSI1030: Could not set initiator ID.
Can't open SCSI host adapter

/pci@1f,700000/scsi@2
ERROR: LSI1030 MPT Firmware, Fault code: 8112: PCI bus fault
ERROR: LSI1030: Could not set initiator ID.

ERROR: LSI1030 MPT Firmware, Fault code: 8112: PCI bus fault
ERROR: LSI1030: Could not set initiator ID.
Can't open SCSI host adapter

{0} ok

Changes

A STOP-A / BREAK or halt command has been executed prior to the probe-scsi-all command.

Cause

The OBP memory structures need to be in a defined state.

Solution

Run 'reset-all' prior to run 'probe-scsi-all':

ok reset-all
ok probe-scsi-all

Important Notes: If performing this recommendation when troubleshooting a problem at OBP, verify the auto-boot? parameter is set to false.
If set to true it is possible that the procedure could result in a reboot loop condition that further complicates troubleshooting. Make sure and reset this variable after troubleshooting has completed.

Product
Sun Fire V440 Server
Sun Netra 1290 Server
Netra 1280 Server
Sun Fire V1280 Server
Sun Fire V880/890
Sun Fire E6900 Server
Sun Fire E4900 Server
Sun Fire E2900 Server
Sun Fire 6800 Server
Sun Fire 4810 Server
Sun Fire 4800 Server
Sun Fire 3800 Server

Internal Comments
See the following info also:

ARCHIVED: Sun Alert 101361 / 201435 aka Sun UltraSPARC Servers May Hang on Reboot After Running "probe-scsi" Command (Doc ID 1001082.1)
Bug ID 4589231 probe-scsi-all ; boot -v kills LILP map and topology discovery process

probe-scsi-all, reset-all, boot, auto-boot?
Previously Published As
76093

Change History
Date: 2007-01-29
User Name: 31620
Action: Approved
Comment: Verified Metadata - ok
Verified Keywords - ok
Verified still correct for audience - currently set to contract
Audience left at contract as per FvF at
http://kmo.central/howto/content/voyager-contributor-standards.html
Checked review date - currently set to 2008-01-26
Checked for TM - ok as presented
Activated STM links on both links in internal only section

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