![]() | Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition | ||
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Solution Type Problem Resolution Sure Solution 1004235.1 : Frame Manager "Service LED" is on but no failures are reported by the system
PreviouslyPublishedAs 205859 Applies to:Sun Fire 3800 Server - Version NotApplicable and laterSun Fire 4800 Server - Version NotApplicable and later Sun Fire 4810 Server - Version NotApplicable and later Sun Fire 6800 Server - Version NotApplicable and later Sun Fire E4900 Server - Version NotApplicable and later All Platforms SymptomsFrame Manager "Service LED" is on but no failures are reported by the system The following output shows the issue that is addressed within this document: SC> showplatform -p frame
Frame: (Fri Sep 22 11:56:26 JST 2006)Fail LED:Off Service LED:On <<<<<<<< NOTE the Service LED is "On". Frame Fan TraysLeft Tray Right Tray State: OK OK Power LED: On On Fault LED: Off Off Service LED: Off Off Speed: Slow Slow Temperature: Normal Normal Power: OK OK Fan 0: OK OK Fan 1: OK OK Fan 2: OK OK Frame RTS Rear/Left - OK, Connected to the System Rear/Right - OK Front/Left - OK, Connected to the System Front/Right - OK CauseThere is a bug (CR 6496629) in early versions of Frame Manager which causes the "Service LED" to stay on. No hardware failures are reported by the SC and no failures are seen upon physical inspection of the Rack Fan Trays, RTUs, and RTSs. SolutionEngineering has provided a fix for this issue. While the service LED can be ignored in this situation, Frame Manager firmware revision 1.2.2 resolves this issue. The solution is to replace the Frame Manager with one that has this newer version of FM firmware installed. Customers need to open a Service Request and contact Oracle Technical Support to resolve this issue. The Frame Manager firmware can not be upgraded in the field, nor can the Frame Manager be replaced without an Oracle Support Services Engineer performing this service.
Field Engineers and Internal Support Personnel:
In order to be sure you obtain the correct version of FM firmware to resolve this issue, contact your FRU stocking location and ask for the specific part number revision of the Frame Manager noted below in bold (or higher revision number):
If you can not locate these revisions in your FRU stocking location or have further questions with this advice collaborate with the next level of technical support.
Previously Published As 88212 Attachments This solution has no attachment |
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