Sun Microsystems, Inc.  Sun System Handbook - ISO 4.1 October 2012 Internal/Partner Edition
   Home | Current Systems | Former STK Products | EOL Systems | Components | General Info | Search | Feedback

Asset ID: 1-73-1000222.1
Update Date:2012-08-20
Keywords:

Solution Type  FAB (standard) Sure

Solution  1000222.1 :   Multiple issues with Graphtrack versions 7.0-7.2  


Related Items
  • Sun Storage 9990 System
  •  
  • Sun Storage 9985 System
  •  
Related Categories
  • PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun FAB
  •  
  • .Old GCS Categories>Sun Microsystems>Sun FAB>Standard>Reactive
  •  

PreviouslyPublishedAs
200297


Product
Sun StorageTek 9990 System
Sun StorageTek 9985 System


Impact

There are multiple known issues with Graphtrack versions 7.0-7.2 that make the base functionality of the product severely degraded. These issues include:

  • Errors and inability to install properly
  • Failure to properly recognize 9985 mix board adapter
  • Inaccurate or missing FED and BED statistics
  • Inability to collect data in the ldev monitor
  • "Range Check Error"

These issues may present themselves if EITHER of the following conditions are met:

  • Currently running Graphtrack 7.0, 7.1, or 7.2
  • Microcode level of the subsytems being monitoring are below 50-03-99-00/02

 


Resolution

To allow for proper functionality of Graphtrack on the SE9990 and SE9985 arrays the following actions should be taken:

1. Microcode on all monitored arrays should be 50-03-99-00/02 or higher

2. Graphtrack 7.3 or higher should be utilized

Graphtrack 7.3 software can be obtained using the normal software request process as documented in Infodoc 78884.


Related Information
  • Manual: Maintenance Manuals for the 99xx series arrays.
  • URL: http://pts-storage.us.oracle.com/products/T99x0/documentation.html
    http://se9990.eng/HECN/GT/95DD044.pdf
  • Other: HDS ECN 94DD044, Infodoc 78884

Internal Contributor/submitter: [email protected]
Internal Eng Business Unit Group: KE Authors
Internal Eng Responsible Engineer: [email protected]
Internal Services Knowledge Engineer: [email protected]

Internal Kasp FAB Legacy ID: 102058
Previously Published As: 102058

Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date:
Avoidance: Workaround
Responsible Manager: null
Original Admin Info: null

Internal SA-FAB Eng Submission
Multiple issues with Graphtrack versions 7.0-7.2

Product_uuid
15644879-f179-11d8-ab63-080020a9ed93|Sun StorageTek 9990 System
73084edc-dc32-11d9-8a74-080020a9ed93|Sun StorageTek 9985 System

Attachments
This solution has no attachment
  Copyright © 2012 Sun Microsystems, Inc.  All rights reserved.
 Feedback