Asset ID: |
1-73-1000014.1 |
Update Date: | 2012-06-26 |
Keywords: | |
Solution Type
FAB (standard) Sure
Solution
1000014.1
:
Galaxy 1 & 2 (X4100 & X4200) Motherboards may be damaged during insertion/replacement
Related Items |
- Sun Fire X4100 Server
- Sun Fire X4200 Server
|
Related Categories |
- PLA-Support>Sun Systems>Sun_Other>Sun Collections>SN-OTH: Sun FAB
- .Old GCS Categories>Sun Microsystems>Sun FAB>Standard>Reactive
|
PreviouslyPublishedAs
200017
__________
***Checked for relevance on 26-Jun-2012***
There was a problem early on in manufacturing where the operators were
damaging components on the underside of the MB's as they inserted them
into the chassis'. There are standoffs in the chassis that the MB
attaches to - and these were hitting some of the components on insertion.
Part numbers affected:
Galaxy 1 Motherboard - P/N 501-7261-02 (Does not affect -03 boards)
Galaxy 2 Motherboard - P/N 501-6974-06 (Does not affect -07 boards)
Workaround
WORKAROUND:
Field Engineers need to take extra caution when removing/installing the
motherboards.
Below are specific tests FEs can perform AFTER the motherboard has been
replaced to verify that they have not damaged the board on installation.
1.Turn on power using power on/off switch. If either R949 or R954
were damaged, system won't turn on.
2.Listen to the spinning noises of the fans right after the power is
on. If the noise level is low, R828 was damaged or missing.
3. Open the fan door and check the fan LED at location FT1/FM2 (2nd
row, right hand side) This fan LED will be on and the front panel
fault LED will be on, if F4 is missing or damaged.
Resolution
RESOLUTION:
The motherboards are being redesigned. In the interim, please follow the "workaround" instructions.
Previously Published As
102123
Internal Eng Business Unit Group
KE Authors
Internal Eng Responsible Engineer
Barry Wright, Brian Jones
Internal Kasp FAB Legacy ID
102123
Internal Sun Alert & FAB Admin Info
Critical Category:
Significant Change Date:
Avoidance:
Responsible Manager: null
Original Admin Info: null
Product_uuid
54e2ac49-df71-11d9-89e6-080020a9ed93|Sun Fire X4100 Server
c6e795ef-df6f-11d9-89e6-080020a9ed93|Sun Fire X4200 Server
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