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            - Sun Proprietary/Confidential: Internal Use Only -
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                        FIELD INFORMATION NOTICE
               (For Authorized Distribution by SunService)

FIN #: I0871-1

Create Date: Aug/30/02

SunAlert: No

Top FIN/FCO Report: Yes

Products Reference: Sun Fire 15K

Product Category: Server / SW Admin

Product Affected: 

Systems Affected:
-----------------  
Mkt_ID   Platform   Model   Description          Serial Number
------   --------   -----   -----------          -------------
  -        F15K      ALL    Sun Fire 15K               -


X-Options Affected:
-------------------
Mkt_ID   Platform   Model   Description          Serial Number
------   --------   -----   -----------          -------------
  -         -         -          -                     -

Parts Affected: 

Part Number   Description       Model
-----------   -----------       -----
     -             -              -

References: 

BugId:   4680427 - Support for Ch++. 
         4661795 - (RFE) POST support for new UltraSPARC III+ processors.

PatchId: 112488-07 : SMS 1.2: domain isolation not seen when 
                              degrading domain using setbus.
         112483-05 : SMS 1.2: hwad gethwadClientId can return 
                              wrong id.

Issue Description: 

SMS1.2 patches 112488-07 (or higher) and 112483-05 (or higher) are
required for proper operation of UltraSparc-III 1050MHz processors on
Sun Fire 15K domains.  Without these patches, the 1050MHz processors
could exhibit unpredictable behavior due to incorrect voltage and
temperature settings.  This unsupported configuration could result in
unexpected operational delays for affected customers.

An affected configuration is any Sun Fire 15K where 1050MHz
UltraSparc-III processors have been installed and where the System
Controller does not have SMS1.2 patches 112488-07 (or higher) and
112483-05 (or higher) installed.  Customer exposure is low at this time
as 1050MHz processors have just started to ship.

The speed of Sun Fire 15K processors in a domain can be determined by
running '/usr/platform/SUNW,Sun-Fire-15000/sbin/prtdiag' from that
domain.

This issue occurs because the SMS and POST software was not programmed
with the new voltages, temperature range, and part number for the
1050MHz chip.

Implementation: 

---
        |   |   MANDATORY (Fully Proactive)
         ---    
         
  
         ---
        | X |   CONTROLLED PROACTIVE (per Sun Geo Plan) 
         --- 
         
                                
         ---
        |   |   REACTIVE (As Required)
         ---

Corrective Action: 

The following recommendation is provided as a guideline for authorized
Sun Services Field Representatives who may encounter the above
mentioned problem.

Install the following SMS1.2 patches on the F15K System Controller:

     * 112488-07 or higher 
     * 112483-05 or higher

Comments: 

None.

============================================================================

Implementation Footnote: 

i)   In case of MANDATORY FINs, Enterprise Services will attempt to    
     contact all affected customers to recommend implementation of 
     the FIN. 
   
ii)  For CONTROLLED PROACTIVE FINs, Enterprise Services mission critical    
     support teams will recommend implementation of the FIN  (to their  
     respective accounts), at the convenience of the customer. 

iii) For REACTIVE FINs, Enterprise Services will implement the FIN as the   
     need arises.
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-----------------------
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Internet Access:
----------------
* Access the top level URL of https://infoserver.Sun.COM
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General:
--------
* Send questions or comments to [email protected]
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